Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Morgan

Baker

Summary

Detail-oriented medical office professional with proven experience in appointment scheduling, insurance verification, effective communication and multi-tasking abilities. Committed to delivering exceptional service in fast-paced medical environments.

Overview

20
20
years of professional experience

Work History

Office Coordinator

Emerald Coast Speech Services
Niceville
11.2017 - Current

Greeted guests/patients upon arrival.

Answered and screened phone calls, took messages, or routed phone calls to the appropriate staff member.

Scheduled appointments. Collected and processed payments. Verified insurance. Entered new patient data into computer system. Requested authorizations from insurance companies. Checked office supplies and requested items when they were low.

Medical Office Specialist

West Florida Pediatrics
Pensacola
09.2017 - 11.2017

Greeted guests/patients upon arrival. Answered/screened phone calls and routed to appropriate team member. Scheduled appointments for patients, collected monies due and processed payments in a timely manner. Entered patient information in computer database. Assisted with filing of paperwork as needed.

  • Reason for leaving: Pediatric department closed down.

Medical Assistant/Referral Coordinator

ABC Pediatrics
Crestview
03.2010 - 08.2017

Assisted with patient check-ins and verified insurance information. Scheduled appointments. Prepared exam rooms and collected patient medical histories and recorded vital signs accurately. Administered injections, medications and treatments as directed by the physician. Performed basic laboratory tests such as urinalysis and blood glucose levels. Prepared referrals and sent to appropriate provider. Obtain insurance authorization as needed.

Medical Assistant

Crestview Pediatrics & Adolescent Center
Crestview
05.2005 - 02.2010

Assisted the provider with patient care by taking vital signs and documenting them. Prepared patients for examinations, administered vaccinations, and medications as ordered by the healthcare provider. Performed basic laboratory tests such as urinalysis, blood glucose tests. Answered phones, scheduled patients, sent referrals.

Education

Certificate - Medical Assisting

St. Augustine School of Medical Assistants
Online St. Augustine, Florida
08-2007

High School Diploma -

Crestview High School
Crestview, FL
05-1989

Skills

  • Appointment scheduling
  • Patient data entry
  • Insurance verification
  • Payment processing
  • Effective communication
  • Multitasking

Timeline

Office Coordinator

Emerald Coast Speech Services
11.2017 - Current

Medical Office Specialist

West Florida Pediatrics
09.2017 - 11.2017

Medical Assistant/Referral Coordinator

ABC Pediatrics
03.2010 - 08.2017

Medical Assistant

Crestview Pediatrics & Adolescent Center
05.2005 - 02.2010

Certificate - Medical Assisting

St. Augustine School of Medical Assistants

High School Diploma -

Crestview High School