Karen Morillon
Summary
Efficient Bilingual Certified Medical Assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
University of California, Irvine Medical Center
01.2025 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assist with research related visit vital signs and documentation
Medical Assistant
Hoag Medical Group
04.2024 - 12.2024
- Verify Insurance, chart preparation for a week’s advance. Assist patients in medical aspects, scheduling follow up appointment, imaging and lab work. Confirming order and assisting patients setting up My Chart. Responsible for maintaining a highly professional environment, ensuring a collaborative relationship with patients. The non-clinical responsibilities of this position would also include the pre-authorization process and acting as a liaison between the providers and patients.
St Jude Heritage
01.2019 - 05.2022
- Knowledge and experience with Covid vaccine administration. Multitasking within office duties and assisting with phone calls and scheduling appointments. Understanding medical terminology and ICD code billing. Ability to maintain appropriate workload while performing back-office responsibilities.
Illumination Foundation
01.2020 - 04.2022
- Ensured a “Safer at Home” environment by serving the Orange County Community, through administrative duties that allow Physicians to focus on the health concern of each patient. Demonstrated precise record keeping for narcotic medication administration. Conduct morning, afternoon, and evening checks for all assigned clients to observe wellbeing, ensuring there is no change in medical conditions since hospital discharge. Promote health literacy by providing patient education about clients’ illnesses, medications, preventative measures, treatment management, and overall general health with the supervision of the Medical Coordinator.
Southland Integrated
01.2019 - 04.2020
- Busy family medical practice, assisting four PA’s in ensuring patient care-controlled office flow. Collect and update patient information and input vital signs. Administer throat culture and urinalysis directed by providers. Answering and directing calls to patients as directed by the physicians in a timely manner. Performed routine testing such as urine dipstick, heg testing, hearing test and children’s physical.
Sagrado Corazon Urgent Care
01.2017 - 11.2019
- Collect copays and schedule appointments. Maintained clinical, inventory and exam room up to date. Process staff and patient incoming calls, faxes and inquiries including/outgoing referrals. Instructed pharmacy on prescription refills and verification accordingly.
Education
Diploma - Medical Assistant
Long Beach Job Corps
Long Beach, CA12-2018
Skills
- Chart Prep including Insurance Eligibility, following up on outstanding orders
- Prepare and assist for clinical procedures under supervision of Provider
- Fluent in Spanish/English
- Experience with billing and ICD-10 Coding
- Perform ECG, Ear Lavages, and vital signs
- EMR experience with KIPPU, Office Ally, EPIC, Allscripts, NextGen
- Prepares and administers medications as directed by physician order
- Document patient information, nursing procedures and patient responses, following established guidelines and maintaining patient confidentiality
- Establishes and maintains courteous and cooperative relations with members, staff and co-workers Perform other duties as directed
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Data entry
- Electronic health records
- Compassionate
- Professionalism and ethics
- Appointment setting
- Medical records management
- Patient care coordination
- Fluent in [languages]
Certification
- CCMA - Certified Clinical Medical Assistant
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
University of California, Irvine Medical Center
01.2025 - Current
Medical Assistant
Hoag Medical Group
04.2024 - 12.2024
Illumination Foundation
01.2020 - 04.2022
St Jude Heritage
01.2019 - 05.2022
Southland Integrated
01.2019 - 04.2020
Sagrado Corazon Urgent Care
01.2017 - 11.2019
Diploma - Medical Assistant
Long Beach Job Corps
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