Karen Moze
Summary
Information management professional prepared for challenging role, bringing valuable experience in data organization and system optimization. Known for driving impactful initiatives that enhance data accuracy and accessibility. Reliable team collaborator with focus on achieving results and adapting to changing needs, leveraging strong analytical and project management skills.
Overview
26
26
years of professional experience
Work History
Scientific and Technical Information Manager
NASA Ames Research Center
01.2019 - Current
- Serves as an STI (Scientific and Technical Information) Enterprise and Center Services Manager, and is responsible for planning and management of an information service delivery program to the Center and Enterprise.
- Providing outreach and user education training services to the community and its proponents
- Designing and implementing new information services and delivery mechanisms.
- Providing assistance to managers in assessing the usefulness of technical information support.
- Collecting and analyzing data that are essential for assessing the success with which STI Service initiatives have met overall STI Service goals and serving as technical expert for information creation and delivery.
- Promoting a culture of modernization & optimization enhancements and the adoption of innovative practices.
- Collaboration with other NASA Organizations, personnel, and its partners to spearhead the implementation of modernized and efficient processes.
- Support change management processes to contribute to identifying problems and designing solutions at a granular level, which leads to the formulation of measures that are founded in actual business scenarios and therefore more likely to succeed.
- Task Manager (TM) and Technical Point of Contact for Contracts (TPOC), primary government representative who manages Small Business Innovation Research (SBIR) and Small Business Technology Transfers (STTR) contracts and administrative services.
Records Manager
NASA Ames Research Center
01.2007 - 02.2019
- Streamlined records retrieval processes, reducing time spent searching for information.
- Maintained strict compliance with federal, state, and industry-specific record retention requirements through thorough monitoring and reporting processes.
- Established a secure document destruction process, safeguarding sensitive information from unauthorized access.
- Developed comprehensive training programs to improve team productivity and ensure compliance with regulations.
- Successfully managed large-scale records relocation projects, ensuring minimal disruption to business operations.
- Conducted regular audits of record keeping systems, identifying areas for improvement and ensuring data accuracy.
- Facilitated communication between senior management and staff related to new policy implementation or updates.
- Collaborated with cross-functional teams to establish effective records management strategies and policies.
- Spearheaded the transition from paper-based to digital record keeping systems, streamlining workflow and reducing errors in data entry processes.
- Enhanced records management efficiency by implementing advanced technology and industry best practices.
- Implemented a centralized electronic records management system, improving accessibility and collaboration among team members.
- Provided expert consultations on legal discovery requests, assisting in efficient document production during litigation proceedings.
- Established performance metrics to evaluate success of implemented changes within the department.
- Reduced operational costs by negotiating favorable contract terms with vendors for storage facilities and software solutions.
- Monitored emerging trends in Records Management field; providing recommendations for possible implementation.
- Cultivated a positive and professional work environment, empowering team members to excel in their roles.
- Oversaw the preservation of historical documents, maintaining organizational knowledge for future generations.
- Developed a robust disaster recovery plan for vital records protection in case of emergencies or natural disasters.
- Optimized physical storage space usage by regularly purging outdated records according to established guidelines.
- Served as the primary liaison between Records Management department and other internal stakeholders such as IT, Legal, HR departments to ensure seamless integration of systems and processes.
- Managed file archival and information retrievals.
- Promoted efficient document processing by maintaining orderly and clean control room.
- Manipulated and converted documents to meet needs of individual personnel or projects.
- Established, improved and reinforced document management systems to handle current and expected requirements.
- Identified areas of weakness and recommended or implemented process improvements.
- Maintained legally compliant, highly secure and user-friendly content to facilitate smooth use by internal and external stakeholders.
Directives Manager
NASA Ames Research Center
01.2007 - 02.2019
- Responsible for developing, maintaining, ensuring compliance, overseeing the creation, distribution, and management of internal directives, which are documents that prescribe policy and guidance for agency employees NASA Policy Directives (NPD), NASA Procedural Requirements (NPR), and Center PD and PR
- Contracting Officer's Technical Representative (COTR) , designated by a Contracting Officer (CO) to monitor and administer contracts, focusing on technical aspects and ensuring contractors meet their obligations.
- Sources Evaluation Board member: A Contract Source Selection Evaluation Board (SSEB) team was created to evaluate proposals submitted by potential contractors, playing a crucial role in the procurement process, and documents its findings for the Source Selection Authority (SSA) to decide on the winning contract.
Arts and Information Specialist
NASA Ames Research Center
02.2001 - 01.2007
- Documentation Services Branch Support: Photography, Video, Exhibits, Graphic, Printing, Editing, and Publications departments.
- Contracting Officer's Technical Representative (COTR), designated by a Contracting Officer (CO) to monitor and administer contracts, focusing on technical aspects and ensuring contractors meet their obligations.
- Sources Evaluation Board member: A Contract Source Selection Evaluation Board (SSEB) team was created to evaluate proposals submitted by potential contractors, playing a crucial role in the procurement process, and documents its findings for the Source Selection Authority (SSA) to decide on the winning contract
NASA Contractor - Documentation and Information Services
NASA
09.1999 - 02.2001
- Photography Department
Education
No Degree - General Studies
Ohlone College
Fremont, CASkills
- Supporting and focusing on the vision, mission, and goals of the organization and team
- Understanding the benefits of teamwork
- Cooperating with and aiding others
- Recognizing the contributions of others
- Viewing the success of the organization and team as more important than individual achievements
- Contributing to the development, cohesion and productivity of the team
Teamwork and Collaboration
Consistently maintains an environment that NASA workers and its business partners systematically receive fair, just, and impartial treatment to ensure independent access to approved facilities, information and communication technology, programs, and services Builds consensus via shared decision making Fosters a sense of shared accountability and group responsibility Celebrates successes and recognizes and appreciates others’ contributions Confronts problems head on but in a firm and constructive manner Creates a work environment that values respect, welcoming others’ suggestions and points of view; while maintaining a culture in which NASA workers and its business partners feel they can be authentic, welcomed, respected, involved, and engaged
- Appropriately sharing information internally and externally
- Supporting teamwork and cooperation through open and honest communication
- In tandem with Office of the Chief Information Officers (OCIO) Transformation, modernize and optimize the Information, Data, and Analytics Services (IDAS) operating model to empower NASA missions and cultivate success within the OCIO organization This initiative is geared towards driving growth, improving operational efficiencies, promoting knowledge sharing, and advancing technology
- Promote a culture of modernization & optimization enhancements and the adoption of innovative practices
- Collaborate with other NASA Organizations, personnel, and its partners to spearhead the implementation of modernized and efficient processes
- Support change management processes to contribute to identifying problems and designing solutions at a granular level, which leads to the formulation of measures that are founded in actual business scenarios and therefore more likely to succeed
Modernization and Optimization
Additional Information
Secret Security Clearance Holder, Lean Six Sigma certified
Languages
English
Native or Bilingual
Interests
- I enjoy running, swimming, and hiking for overall physical and mental well-being
Timeline
Scientific and Technical Information Manager
NASA Ames Research Center
01.2019 - Current
Records Manager
NASA Ames Research Center
01.2007 - 02.2019
Directives Manager
NASA Ames Research Center
01.2007 - 02.2019
Arts and Information Specialist
NASA Ames Research Center
02.2001 - 01.2007
NASA Contractor - Documentation and Information Services
NASA
09.1999 - 02.2001
No Degree - General Studies
Ohlone College
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