Summary
Overview
Work History
Education
Skills
Keywords
Work Availability
Timeline
StoreManager

Karen M. Sanchez

Summary

With over 20 years of experience in a technical environment, expertise lies in failure mode analysis, data analysis, data collection, and product development and testing. Collaborated with engineers, production associates, and quality teams to develop, review, and update processes, procedures, and instructions for production development. Adhering to J-Standard requirements and Military Standard documentation, effectively communicated product capability, status, and production process analysis to management, staff, and customers through report writing and Excel spreadsheets. Prepared a streamlined lab work schedule for customer return backlogs, successfully reducing it by 50% within a 30-day period. Enhanced turnaround time for identifying the root cause of in-house failures and field returns by developing comprehensive failure analysis flow diagrams. Integrated and managed a workload pass-down process between 1st and 2nd shift associates, managers, and engineers. Thriving in fast-paced work environments, adept at handling multiple tasks and projects simultaneously. Utilizing Six Sigma and Lean Process principles, played a key role in improving product/production capability and processes. Developed training documents for production line safety and procedures while conducting monthly safety meetings with associates. Consistently perform weekly checks on equipment and tooling status to ensure a safe working environment.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

33
33
years of professional experience

Work History

Manager 1, Supply Chain

NORTHROP GRUMMAN CORP
10.2023 - 04.2024
  • Company Overview: Flight Systems Group
  • Managed a team of supply chain professionals, and provided guidance and training to ensure our supply team meets or exceeds expectations
  • Utilized problem-solving and success skills, in the supply chain process, to include use in our business management, logistics, operations, engineering, or program management support
  • Assist assigned employees with administrative and personal issues, that may arise (i.e: short term disability filing, FMLA, payroll, timesheets, etc.)
  • Supported and launched our pilot 'Culture Transformation Program', which addressed/focused on the importance of belonging, inclusion, fairness, respect, work culture expectations, and how to address work environment change
  • Flight Systems Group

Manager 1, Manufacturing Operations

NORTHROP GRUMMAN CORP
06.2021 - 10.2023
  • Company Overview: Flight Systems Group
  • Oversees and manages all operational aspects of a (one or more) manufacturing and/or production area(s), responsible for the safety of the employees, delivering quality products on time and within customer cost targets, and continuous improvement
  • Provides leadership direction of design and process development, production, operations, engineering, test and Quality Assurance functions
  • Assesses issues and develops mitigation plans to meet productivity, quality, cost, and delivery goals
  • Manage and maintain schedules for production/field support and training/certification schedules, for 23 Electronic Technicians assigned to our Cable test, Electronic Integration and Thermal Chamber test monitoring teams
  • Utilize TipQA, MES, and Costpoint to maintain visibility and status updates of the hardware moving through test and integration
  • Worked with teams to review and verify the optimized effectiveness of our ATP work instruction, data collection, and workflow, for each of our specialized products/hardware
  • Assist project/program teams, to address discrepancies, identify root cause, and implement appropriate correct actions, to minimize/eliminate future downtown and non-conformance
  • Created and implemented a cross-training plan, utilized among all Electronic Technicians, in the Integration and Cable Test areas
  • Flight Systems Group

Principle Electronics Technician

ORBITAL ATK
05.2013 - 06.2021
  • Company Overview: (NORTHROP GRUMMAN CORP) Flight Systems Group
  • Generate daily status reports for the DCMA T3C2 and MACH programs
  • Manage and schedule all T3C2 hardware in need of 'DCMA Oversight' before ATP testing start, between Mission Assurance, DCMA, and the Test Technicians
  • Review work packet and MES instructions to confirm fluid process flow into and through ATP testing
  • Work with the test technicians and engineers to optimize effectiveness of the work instruction, data collection, and workflow called out for each individual specialized product
  • Utilize TipQA, MES, and Costpoint to monitor status of hardware
  • Enabling my capability to maintain visibility and status of all MACH and DCMA T3C2 MACH, FTLU, FTR, Li-Ion batteries, and ACU hardware processing into, through, or out of ATP testing
  • Assist project/program team in addressing discrepancies and status of the hardware and work packages
  • Cross train fellow test technicians on various specialized testing, performed in manufacturing Cable Test group
  • Assisted quality and cable manufacturing with 'Unscheduled Inspection' test efforts to maximize response time, while providing well organized and accurate feedback
  • (NORTHROP GRUMMAN CORP) Flight Systems Group

Field Service Engineer

WINCOR NIXDORF
11.2012 - 05.2013
  • Company Overview: Financial and Retail ATM & POS Services
  • Performed Firstline maintenance on ATMs, to include, on-site problem diagnosis, clearing paper jams, card jams, or bill jams, and general maintenance including replacing light bulbs, card reader belts and air filters
  • Performed Second line maintenance of ATMs, to include module calibration/replacement and minimal software configuration
  • Maintained my daily parts inventory, while anticipating parts that maybe required to meet or exceed our customer service goals
  • Financial and Retail ATM & POS Services

Engineering Test Tech/Inventory Control Manager

ORTHO SENSOR
09.2011 - 07.2012
  • Company Overview: Medical Sensor-Assisted Technology
  • Performed various product design and process verification testing
  • Assisted manufacturing production sight to identify process problems, brainstorm resolutions and implement improvements accordingly
  • Developed and maintained Inventory control spreadsheets and documentation, to provide accurate accountability in stock, in process, scrapped, or returned to stock
  • Developed a flowchart that accounted for material used at each build process, to help maximize accountability of actual material used during each lot build
  • Provided daily, weekly, and monthly reports for inventory control to corporate management, finance and on sight managers
  • Organized quarterly inventory in-house audits, verifying counts and quality control
  • Medical Sensor-Assisted Technology

Manufacturing/Process Technician

GENERAL DYNAMICS, AIS (CPI CONTRACT PROFESSIONALS)
03.2010 - 09.2011
  • Company Overview: Advanced Information Systems
  • Created process procedures and production assembly instructions for various manufacturing operations related to the production of subassemblies and final assemblies
  • Worked with engineering, manufacturing, and quality to disposition discrepancies in a timely manner, to minimize hold cycle times
  • Developed, integrated, and managed a workload pass down process between 1st and 2nd shift associates, managers, and engineers
  • Updated work orders and work plans to reflect process flow changes and improvements
  • Provided after hour and weekend support to assist with any issues or concerns that individuals may have had on the production floor
  • Advanced Information Systems

Senior Electromechanical Technician / Lead Electromechanical Technician

KAVLICO CORPORATION
09.1998 - 04.2009
  • Company Overview: Automotive, Industrial and Aerospace Transducer Manufacturing Company
  • Insured quality control of entire process including transfer from engineering developed prototype to production released product by identifying process related issues at multiple levels involving mechanical and electrical assembly and test
  • Scheduled the workload of the laboratory by planning and organizing various prototype builds, design verification testing and failure analysis support
  • Developed and maintained test procedures and data reports for all ongoing lab analysis projects
  • Worked on Facility Safety team to develop adequate training in the use of equipment and test setups, as well as conducted monthly safety training meetings
  • Managed and maintained calibration schedule of all lab equipment
  • Ensured overall efficiency and accuracy by facilitating good communication between the engineers and the lab technicians regarding experiments and tests performed
  • Automotive, Industrial and Aerospace Transducer Manufacturing Company

Test Technician

TERADYNE
01.1998 - 09.1998
  • Company Overview: Semiconductor Automatic Test Equipment Development and Manufacturing Company
  • Semiconductor Automatic Test Equipment Development and Manufacturing Company

R&D and Final Test Technician

JCA TECHNOLOGIES
08.1996 - 01.1998
  • Company Overview: Microwave Amplifier Manufacturing Company
  • Microwave Amplifier Manufacturing Company

Biomedical Repair Technician

UNITED STATES ARMY
09.1991 - 01.1994
  • Company Overview: Division Medical Maintenance Department
  • Division Medical Maintenance Department

Education

Associate Applied Science - Electronics Engineering Technology

ITT TECHNICAL INSTITUTE
OXNARD, CALIFORNIA

Biomedical Equipment Repair Course -

FITZSIMONS ARMY MEDICAL CENTER

Certified ShaininLLC Red X Apprentice -

SHAININ

Skills

  • Manufacturing Operations Leadership
  • Engineering Laboratory Supervisor
  • Skilled in Task Prioritization and Execution
  • Effective Conflict Resolution
  • Proactive Self-Starter
  • Effective Team Contributor
  • Adaptable Learning Ability
  • Proficient in Failure Analysis
  • Product Development Optimization
  • Cross-Functional Training
  • Skill Development
  • Windows Operating System Skills
  • Microsoft Office Proficiency
  • Advanced Excel Proficiency
  • Word Processing
  • PowerPoint
  • Microsoft Outlook Proficiency
  • Relationship building
  • Staff management
  • Cost reduction strategies
  • Compliance
  • Supply and demand requirements
  • Performance tracking
  • Lean manufacturing principles
  • Costpoint experience
  • TipQA experience
  • MES experience
  • Six sigma methodologies
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Effective communication
  • Decision-making
  • Adaptability and flexibility
  • Safety procedures
  • Team management
  • Team building
  • Task prioritization
  • Self motivation
  • Analytical thinking
  • Conflict resolution
  • Operations management
  • Goal setting
  • Supplier relations
  • Time management abilities
  • Continuous improvement
  • Crisis management
  • Problem-solving aptitude
  • Route optimization
  • Forecasting
  • Team leadership
  • Verbal and written communication
  • Staff training and development
  • Complex Problem-solving
  • Task delegation
  • Documentation and reporting
  • Strategic planning
  • Cross-functional teamwork
  • Customer relationship management (CRM)
  • Performance management
  • Staff development
  • Shift scheduling
  • Policy implementation
  • Workforce management
  • Performance evaluations
  • Product management
  • Expectation setting
  • Lead generation
  • Employee onboarding
  • Coaching and mentoring
  • Work prioritization
  • Policy and procedure development
  • Recruiting and interviewing
  • Networking strategies
  • Skype
  • Cross-functional team management
  • Innovation management
  • Disciplinary techniques
  • Computer skills
  • Problem resolution
  • Positive attitude
  • Multitasking
  • Organizational skills
  • Team development
  • Work Planning and Prioritization
  • Hiring and training
  • Managing operations and efficiency
  • Customer relationship management
  • Staff training
  • Employee coaching and mentoring
  • Active listening
  • Process improvement
  • MS office
  • Good judgment
  • Negotiation and conflict resolution
  • Interpersonal relations
  • Professional and courteous
  • Customer relations
  • Computer proficiency
  • Microsoft Excel
  • Complaint handling
  • Complaint resolution
  • Client relations
  • Customer satisfaction measurement
  • Microsoft outlook
  • Scheduling
  • Follow-up skills
  • Product sales
  • Microsoft Office Suite
  • Product knowledge
  • Retail store support
  • Product promotion
  • Quality assurance controls
  • Product education
  • Promotional support
  • Training development aptitude
  • Escalation management
  • Document control
  • Service standard compliance
  • Staff education and training
  • Order fulfillment
  • Product and service solutions
  • Quality control
  • Prioritization
  • Documentation
  • Understanding customer needs
  • File maintenance
  • Microsoft office
  • Fashion retail experience
  • Retail industry experience
  • Retail sales professional
  • Fashion Retail Sales
  • Retail experience
  • Retail merchandise quality standards
  • Retail inventory management
  • Retail display setup
  • Retail transactions
  • Retail sales customer service
  • Retail store operations
  • Stocking supplies and retail products
  • Retail support
  • Project management
  • Schedule preparation
  • Employee relations and conflict resolution
  • Operational efficiency
  • Operations monitoring
  • Planning and implementation
  • Management
  • Operations oversight
  • Policies and procedures implementation
  • Performance monitoring
  • Employee motivation
  • Maintaining compliance
  • Interpersonal communication
  • Client relationships
  • Workflow optimization
  • Project management abilities
  • Schedule management
  • Health and safety compliance
  • Regulatory compliance
  • Continuous improvements
  • Process improvements
  • Organizational management
  • Onboarding and orientation
  • Delegation
  • Assignment delegation
  • Work flow planning
  • Unsurpassed work ethic
  • Cross-functional collaboration
  • Cross-functional communications
  • Complex problems analysis
  • Forecasting and scheduling
  • Performance reporting
  • Customer relations specialist
  • Process flows
  • Cross-functional communication
  • Process improvement strategies
  • Solutions development
  • Cultural awareness
  • Procedure development
  • Change management

Keywords

  • Manufacturing Operations Manager Level 1
  • Engineering Lab Lead
  • Multi-Tasking
  • Conflict Resolution Skills
  • Self Motivated
  • Team Player
  • Quick Learner
  • Strong Failure Analysis Skills
  • Production/Product improvement
  • Values Cross Training
  • Skill building

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Manager 1, Supply Chain

NORTHROP GRUMMAN CORP
10.2023 - 04.2024

Manager 1, Manufacturing Operations

NORTHROP GRUMMAN CORP
06.2021 - 10.2023

Principle Electronics Technician

ORBITAL ATK
05.2013 - 06.2021

Field Service Engineer

WINCOR NIXDORF
11.2012 - 05.2013

Engineering Test Tech/Inventory Control Manager

ORTHO SENSOR
09.2011 - 07.2012

Manufacturing/Process Technician

GENERAL DYNAMICS, AIS (CPI CONTRACT PROFESSIONALS)
03.2010 - 09.2011

Senior Electromechanical Technician / Lead Electromechanical Technician

KAVLICO CORPORATION
09.1998 - 04.2009

Test Technician

TERADYNE
01.1998 - 09.1998

R&D and Final Test Technician

JCA TECHNOLOGIES
08.1996 - 01.1998

Biomedical Repair Technician

UNITED STATES ARMY
09.1991 - 01.1994

Biomedical Equipment Repair Course -

FITZSIMONS ARMY MEDICAL CENTER

Certified ShaininLLC Red X Apprentice -

SHAININ

Associate Applied Science - Electronics Engineering Technology

ITT TECHNICAL INSTITUTE
Karen M. Sanchez