Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karen Munoz

Brick

Summary

Dynamic veterinary assistant with experience at Red Bank Veterinary Hospital, excelling in animal care and client communication. Proven ability to enhance patient outcomes through meticulous record-keeping and effective collaboration with veterinarians. Recognized for delivering exceptional customer service while maintaining a friendly demeanor in high-pressure environments.

Overview

3
3
years of professional experience

Work History

Veterinary Assistant

Red Bank Veterinary Hospital, Oakhurst Veterinary Hospital
Red Bank
05.2025 - Current
  • Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
  • Maintained accurate medical records of all patients.
  • Provided detailed patient care instructions to pet owners.
  • Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
  • Prepared laboratory slides for microscopic examinations.
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Clipped animals' claws and polished teeth to maintain hygiene.
  • Interpreted lab results for heartworm testing, parasites, and skin scrapings.
  • Fed and watered animals in care, following special diets and regular medication administration schedules.
  • Reviewed pet records from daily visits and appointments, entering important data into system.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Communicated with veterinarians and staff members to maintain patient flow.
  • Documented and tracked treatment activities.
  • Assisted veterinarians in examining animals.

Restaurant Hostess

Applebee's Grill + Bar
East Islip
06.2022 - 08.2022
  • Greeted customers and escorted them to their tables.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Provided menus and answered questions about menu items and specials.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Assisted staff by serving food and beverages or bussing tables.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.

Education

High School Diploma -

Monmouth Regional High School
Tinton Falls, NJ
06-2020

Bachelor of Arts - Psychology

Rowan University
Glassboro, NJ

Skills

  • Animal care
  • Client communication
  • Team collaboration
  • Scheduling appointments
  • Friendly demeanor
  • Patient examination
  • Customer service

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Veterinary Assistant

Red Bank Veterinary Hospital, Oakhurst Veterinary Hospital
05.2025 - Current

Restaurant Hostess

Applebee's Grill + Bar
06.2022 - 08.2022

High School Diploma -

Monmouth Regional High School

Bachelor of Arts - Psychology

Rowan University

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