Karen Navarro
Certified Phlebotomy Technician
Capitola,CA
Summary
Dynamic Certified Phlebotomy Technician with extensive experience at Natera, excelling in blood collection and patient communication. Proven track record of maintaining HIPAA compliance and delivering superior customer service. Adaptable and reliable, I thrive in fast-paced environments, ensuring accurate specimen handling and fostering patient trust.
Currently a Pre-PA student. Searching for a physician assistant to shadow.
Overview
8
8
years of professional experience
1
1
Certification
7
7
years of post-secondary education
Work History
Certified Phlebotomy Technician
Natera
Los Gatos
12.2024 - Current
- Worked in laboratories and mobile.
- Maintained accurate records of patient information and results.
- Followed standard operating procedures for specimen collection processes.
- Ensured proper labeling of specimens according to lab protocol.
- Ensured compliance with HIPAA regulations related to patient privacy.
- Prepared equipment needed for specimen collection and disposal of biohazard materials.
- Executed blood draws in an efficient and timely manner.
- Located veins suitable for puncture to draw blood using sterilized needles, vials, and other equipment.
- Maintained a fully-stocked phlebotomy cart, carrier, and station.
- Scheduled appointments and managed patient flow to minimize wait times.
Patient Services Technician
Labcorp
Los Gatos
02.2024 - 08.2024
- Performed blood collections by venipuncture and capillary techniques for all age groups
- Performed data entry of patient information in an accurate and timely manner
- Processed billing information and collected payments when required
- Prepared all collected specimens for testing and analysis
- Maintained patient and specimen information logs
- Provided superior customer service to all patients
- Administrative and clerical duties as necessary
- Travel to additional sites when needed
- Performed inventorying of supplies and placed supply orders as needed
- Trained new hires
- Maintained a clean and organized work area
Private Caregiver
Self-employeed
Capitola
11.2023 - 01.2024
- Provided 8-10 hours per day of care for a 75-year-old citizen.
- Transported clients to doctor appointments, grocery stores, and other necessary destinations.
- Maintained client progress notes for the family and care team, with zero incidents and 100% satisfaction.
- Assisted the client with personal care, including dressing, mobility, medication administration/reminders, personal hygiene, and eating.
- Participated in the appropriate recreational activities and hobbies for social and sensory stimulation.
- Kept the bathroom and kitchen clean, neat, and organized.
- Administered prescribed medications according to the physician's instructions and monitored for adverse reactions.
- I communicated with a senior 100% in Spanish.
- Performed light housekeeping duties, such as laundry, tidying up living spaces, and changing bed linens.
- Accompanied clients on recreational activities such as walks or trips to the park.
- Organized medication reminders for clients taking multiple prescriptions throughout the day.
Phlebotomist Technician I
Quest Diagnostics
Santa Cruz
08.2022 - 05.2023
- Administer oral solutions according to established training
- Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools
- Obtain identification and accurately enter billing information and collect payments when required, following corporate policies
- Collect specimens according to established procedures
- Processing specimens including: labeling, centrifuging, aliquoting, freezing, and preparing for transport as required by test order
- Perform all non-patient-facing duties, including inventory, stock supplies, sanitizing, filing, answering phones, and utilizing email as appropriate
- Read, understand, and comply with departmental policies, protocols, and procedures
- Assist with the compilation and submission of statistics and data when required
- Maintain all appropriate phlebotomy logs promptly and based on frequency, such as maintenance logs and temperature logs
Scholarship Intern
10,000 Degrees
San Rafael
01.2017 - 02.2020
- Staff front desk and assist with day-to-day operations
- Answered phone calls and forwarded to the appropriate person
- Managed and established an organizational system for organizing supplies
- Greet students and parents
- Filling
- Light data entry into Excel or Salesforce
- Assisted the chief of staff with ordering supplies
Education
Bachelor of Science - Biology
Dominican University of California
San Rafael 08.2016 - 05.2020
High School Diploma -
Soquel High School
Soquel, CA 08.2013 - 06.2016
Skills
- Punctual
- Reliable
- Adaptability
- Customer service
- HIPAA compliance
- Organization
- Teamwork
- compasionate
- Multi-sample collection
- Continuous learning mindset
- Proper labeling techniques
- Patient communication
- Time management
- Blood Collection and Handling Safety
- Date entry and cash handling
- Venipuncture and capillary puncture
Certification
- Certified Phlebotomy Technician (CPT I)
- Basic Life Support (BLS)
Research
Research Methodology Biology (Lab)- Breast Cancer Research, 01/01/17, 12/31/19, Studied enzymes and glycosylation and their role in the development of certain kinds of cancers. Studied the pro-inflammatory enzyme cyclooxygenase-2 (COX 2) and its role in cancer.
Languages
Spanish
Native/ Bilingual
Shadowing Experience
Experience Name: Atlantis Fellowship Internship Dates: 06/2018-07/2018
Organization: Atlantis
Total Hours: 125
Experience Description: The Atlantis Project Fellowship is a program for students who are passionate about medicine and yearn for a valuable international clinical experience by shadowing doctors for 20+ hours a week in a different country.
Most meaningful: I did a 4-week-long fellowship in Székesfehérvár, Hungary, Summer 2018, and left with an idea of what I finally want to do in medicine. The town of Szekesfehervar is filled with kind, welcoming, and humble people, and the hospital was no different. I shadowed for 125 hours in 5 different departments (OBGYN, pediatrics, general surgery, emergency department, and gastroenterology). The opportunity to see all types of medicine, including surgery, was astounding. The country is beautiful, and exploring the country was breathtaking. This trip allowed me to gain experience medically and culturally, which I do not believe I could have received in the U.S.. Being an Atlantis Fellow has given me the opportunity to shadow physicians in Hungary, experience the healthcare system of another country, and make outstanding, like-minded friends who all have common goals. Atlantis helped me see the type of medical provider I wish to strive towards, which is a compassionate, well communicated with patients in the field of surgery.
Volunteer
- Food Pantry Volunteer
Organization: Santa Cruz Hope Church
Date: 02/2023 - present
- Penguin Pantry
Organization: Dominican University of California
Date: 10/2018 - 03/2020
- AVID Tutor
Organization: Soquel High School and San Rafael High School
Date: 01/2017 - 04/2020
Timeline
Certified Phlebotomy Technician
Natera
12.2024 - Current
Patient Services Technician
Labcorp
02.2024 - 08.2024
Private Caregiver
Self-employeed
11.2023 - 01.2024
Phlebotomist Technician I
Quest Diagnostics
08.2022 - 05.2023
Scholarship Intern
10,000 Degrees
01.2017 - 02.2020
Bachelor of Science - Biology
Dominican University of California
08.2016 - 05.2020
High School Diploma -
Soquel High School
08.2013 - 06.2016
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