KAREN NIEVES
FORT GRATIOT,MI
Summary
Proven track record in enhancing financial accuracy and customer relations at MORAN BLUE WATER CDJR, adept in Accounts Receivable Software and Microsoft Excel. Spearheaded invoice processing and payment posting, boosting efficiency. Excelled in building strong client relationships, significantly improving account resolution and satisfaction.
Overview
11
11
years of professional experience
Work History
Accounts Receivable Clerk
MORAN BLUE WATER CDJR
08.2023 - Current
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Responded to inbound inquiries regarding accounts and payments.
- Handled day-to-day accounting processes to drive financial accuracy.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Supported management by processing invoices and documents with consistent on-time delivery.
Production Worker
HURON MANUFACTURING
08.2015 - 08.2023
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
- Maintained clean and safe work environment, adhering to health and safety protocols.
OFFICE MANAGER
24TH & LAPEER AUTO
03.2013 - 07.2015
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Education
High School Diploma -
SANDUSKY HIGH SCHOOL,
Sandusky, MI05.1983
Skills
- Invoice Processing
- Payment posting
- Statement Review
- Bank Deposits
- Accounts Receivable Software
- Cash application
- Customer Relations
- Accounts Receivable
- Customer service support
- Microsoft Excel
Languages
Spanish
Native or Bilingual
Timeline
Accounts Receivable Clerk
MORAN BLUE WATER CDJR
08.2023 - Current
Production Worker
HURON MANUFACTURING
08.2015 - 08.2023
OFFICE MANAGER
24TH & LAPEER AUTO
03.2013 - 07.2015
High School Diploma -
SANDUSKY HIGH SCHOOL,
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