Summary
Overview
Work History
Skills
Additional Experience
Timeline
Generic

KAREN NORDGREN

Round Lake,IL

Summary

An enthusiastic professional with a proven ability to manage and coordinate programs, build relationships and represent an organization professionally. An outgoing and resourceful team player who communicates effectively with all levels of management.

Overview

35
35
years of professional experience

Work History

Donor Relations Account Manager

United Way of Lake County
06.2013 - Current

Uniting leadership and resources to create lasting change that will improve lives in Lake County.

  • Maintain knowledge of United Way Database
  • Utilize campaign data programs to capture meaningful and timely data to determine campaign progress and success
  • Track campaign results and conduct on-going follow-up with accounts
  • Prepare various reports relating to campaign functions. Evaluate and analyze past campaign performance in assigned portfolio
  • Plan and implement strategies to improve account performance
  • Serve as primary contact between accounts and United Way, maintaining a positive relationship with each company
  • Present at company and community events and other functions as required
  • Attend various fundraising activities and special work-related events, including those outside regular business hours
  • Work closely with Campaign and Community Impact staff members to improve outreach, engagement and connection to mission among workforce donors including leadership
  • Work closely with the staff on all aspects of donor stewardship, cultivation and solicitation to enhance a successful individual workforce campaign
  • Cultivated strong relationships with community partners to enhance program visibility and engagement.
  • Managed project budgets, ensuring alignment with organizational goals and resource allocation.
  • Actively participated in networking events within the industry, expanding professional connections and generating leads.
  • Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Kept detailed records of daily activities through online customer database.

Assistant Director of Development

City of Hope
04.2006 - 11.2012

City of Hope is a National Cancer Institute-designated Comprehensive Cancer Center, and one of the most advanced medical and research facilities in the world.

  • Managed City of Hope Walk for Hope which involved more than 2,500 volunteers and raised more than $400,000 each year
  • Managed City of Hope Chicago Midwest Region volunteers which includes 18 Auxiliary Groups (approximately 400 volunteers) in their event planning and fundraising efforts
  • Managed annual Packaging Golf Outing
  • Cultivated relationships with major gift donors
  • Assisted in the planning, management and coordination of campaign efforts and fundraising events
  • Created and designed industry journals for fundraising events
  • Created and designed newsletters, brochures, flyers and general correspondence for events
  • Provided general support and direction for corporate and volunteer leadership groups
  • Represented City of Hope at meetings and events
  • Collaborated with marketing teams to create compelling communication materials for fundraising campaigns.
  • Conducted thorough prospect research to identify new funding opportunities and expand the organization''s reach.
  • Maintained accurate records of donor interactions in database systems to ensure efficient follow-up and stewardship efforts.
  • Organized successful events to engage supporters, promote awareness of the organization''s mission, and generate revenue.
  • Managed a diverse portfolio of major gift prospects, cultivating relationships to secure significant contributions.

Event & Volunteer Coordinator

Lambs Farm
05.2005 - 03.2006

Lambs Farm is a private, non-profit organization serving adults with developmental disabilities.

  • Managed all special events including Arts & Crafts event with over 600 vendors at the Rosemont Horizon
  • Coordinated scheduling and assignments for over 100 volunteers, ensuring optimal resource allocation.
  • Fostered strong relationships with community partners to expand volunteer recruitment efforts.
  • Worked with directors and managers to identify volunteer needs for special events, resale shops, pet shop, country store, farmyard, restaurant and general office support
  • Managed all volunteer programs and recruitment of volunteers
  • Developed volunteer training program
  • Maintained volunteer database
  • Provided volunteer supervision including conflict resolution involving volunteers

Program Officer

CNA
01.1995 - 01.2004

CNA is one of the largest U.S. Insurance companies with 10,000 employees and 68 branch offices.

  • Managed Corporate Contributions Program
  • Implemented best practices in program evaluation to drive continuous improvement initiatives.
  • Served on CNA Foundation Contributions Committee
  • Managed Community Involvement Grant Program with Regional Presidents throughout country
  • Supervised nationwide Employee Volunteer Activities Council
  • Managed and implemented KaBOOM!/CNA Playground Project throughout the country (built 75 new playgrounds utilizing corporate and community volunteers)
  • Supervised and managed relationship with Adopt-A-School Program
  • Managed and implemented Rebuilding Together volunteer projects throughout country
  • Worked closely with trustees and grantees to develop goals, approaches, initiatives and evaluations of grants.
  • Developed comprehensive communication plans to effectively disseminate information about programs to relevant parties.
  • Developed and managed budgets for multiple projects, ensuring optimal resource allocation and financial sustainability.
  • Promoted the organization''s mission by actively participating in networking events and representing the organization at conferences or seminars.
  • Collected, arranged, and input information into database system.
  • Generated reports detailing findings and recommendations.

Resource Development Associate

Neighborhood Housing Services of Chicago
01.1993 - 01.1995

NHS is a non-profit organization working to rebuild low- and moderate-income neighborhoods in the City of Chicago that are experiencing deterioration and disinvestment.

  • Monitored operations of Resource Development Systems
  • Coordinated community outreach programs to increase awareness of housing services and resources.
  • Developed educational materials for workshops on homeownership and financial literacy.
  • Cultivated relationships with community, business and local civic leaders in order to draw attention to institutions and bring in new donors and volunteers.
  • Researched possible grants and created proposals to submit along with grant applications.
  • Assisted with the development and implementation of annual and long-range plans to meet goals established in the operating budget
  • Assisted with the development of project funding
  • Implemented special campaigns
  • Attended special events, acting as client representative and making new contacts with possible donors.
  • Created fundraising strategies tied to institution's mission, programs and goals.
  • Streamlined the grant application process, securing more funding opportunities for organizational growth.

Program Associate, Community Relations

CNA
01.1990 - 01.1993
  • Managed CNA Matching Gift Program
  • Implemented and managed In-Kind Contributions Program
  • Established CNA Employee Volunteer Program
  • Created and implemented CNAs Adopt-A-School Program
  • Coordinated monthly employee Chicago Local School Council activities
  • Created CNAs first Voters Registration drive in Cook County
  • Built strong relationships with partners and stakeholders, fostering a collaborative environment for program success.
  • Facilitated workshops and training sessions, enhancing participant skills and knowledge in key areas.
  • Managed records for all programs and kept meticulous notes in system regarding changes and plan alterations.
  • Reviewed all departmental materials, correcting errors, and making sure documents were ready for publication.
  • Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
  • Proofread and edited documents for accuracy and grammar.

Skills

  • Andar
  • AccessHope
  • MicroEdge & Razors Edge Grant Systems
  • Windows
  • Outlook
  • Excel
  • PowerPoint
  • Collaborative teamwork
  • Project coordination
  • Campaign management
  • Coordinating events

Additional Experience

  • Chicagoland Employee Volunteer Council: President, Treasurer, Program Chairperson, Membership Chairperson
  • Chicago Women in Philanthropy
  • Donors Forum of Chicago

Timeline

Donor Relations Account Manager

United Way of Lake County
06.2013 - Current

Assistant Director of Development

City of Hope
04.2006 - 11.2012

Event & Volunteer Coordinator

Lambs Farm
05.2005 - 03.2006

Program Officer

CNA
01.1995 - 01.2004

Resource Development Associate

Neighborhood Housing Services of Chicago
01.1993 - 01.1995

Program Associate, Community Relations

CNA
01.1990 - 01.1993