Summary
Overview
Work History
Education
Skills
Timeline
Generic
Karen Ocampo

Karen Ocampo

CALI ,VALLE DEL CAUCA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

RRHH

KM INVEST GOPRO
08.2023 - 06.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Psychology Intern

Supermercados Mercamio
08.2018 - 01.2019
  • Interacted with clients to assist in gaining insight, defining goals and planning action to achieve effective personal development and adjustment.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Updated records and prepared reports to outline program actions, results and recommended improvements.
  • Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns.
  • Enhanced client understanding of psychological concepts by conducting comprehensive assessments and presenting findings in an accessible manner.
  • Strengthened relationships with community organizations, fostering partnerships to better serve clients with complex needs.
  • Delivered group therapy sessions on various topics, facilitating interpersonal connections among participants and promoting skill-building opportunities.
  • Implemented psychometric assessments as needed, identifying relevant diagnoses or areas of concern requiring further exploration.

PRACTICANTE DE PSICOLOGIA

INPEC
01.2018 - 06.2018
  • Strengthened relationships with community organizations, fostering partnerships to better serve clients with complex needs.
  • Collaborated effectively with supervisory staff during case consultation meetings, leveraging expert input for improved patient care outcomes.
  • Delivered group therapy sessions on various topics, facilitating interpersonal connections among participants and promoting skill-building opportunities.
  • Implemented psychometric assessments as needed, identifying relevant diagnoses or areas of concern requiring further exploration.
  • Educated families on effective communication strategies, improving overall family dynamics and supporting healthy relationships within the home environment.
  • Maintained accurate and timely clinical documentation, ensuring adherence to ethical guidelines and best practices in recordkeeping.
  • Developed and maintained professional rapport with clients, establishing a trusting therapeutic relationship conducive to progress.

Ventas Y Marketing

Calzados Jenka
03.2016 - 03.2019
  • Identified appropriate marketing channels and target customers for campaigns.
  • Tracked various product sales and costs by analyzing and entering sales, business data and expenses.
  • Designed and implemented advertising and public relations activities.
  • Shipped samples to potential clients and kept appropriate amount of samples on hand for meetings, customer presentations and for sales team use.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Investigated and resolved customer inquiries and complaints quickly.

PRACTICANTE DE PSICOLOGIA

INTITUTO DOCENTE CASITA DE BELEN
08.2017 - 01.2018
  • Strengthened parent-teacher communication by organizing informative meetings, addressing concerns, and sharing student progress.
  • Established a supportive environment for all students by fostering open communication lines between faculty members, parents, and fellow counselors.
  • Collaborated with teaching staff to identify learning gaps and develop targeted interventions tailored to individual student needs.
  • Mentored low achieving students to develop plans for grade improvements.
  • Served as an advocate for students during disciplinary hearings, providing recommendations and resources to address behavioral concerns.
  • Improved overall school performance with comprehensive counseling services focused on social-emotional well-being, career exploration, and academic achievement.

Education

Associate of Applied Science - Psychology

UNIVERSIDAD COOPERATIVA DE COLOMBIA
CALI
06.2018

Skills

  • Customer Relationship Management
  • Quality Assurance and Control
  • Production Goals
  • Disciplinary Action
  • Proper Equipment Usage
  • Calm and Professional Under Pressure
  • Professional Telephone Demeanor
  • Clientele Management
  • Compliance Assurance
  • Positive Rapport-Building
  • Effective Customer Communication
  • Problem-solving
  • Teamwork and collaboration
  • Customer service
  • Dependable and responsible
  • Excellent communication
  • Computer skills
  • Organizational skills
  • Active listening
  • Decision-making
  • Verbal communication
  • Problem resolution
  • Calm under pressure

Timeline

RRHH

KM INVEST GOPRO
08.2023 - 06.2025

Psychology Intern

Supermercados Mercamio
08.2018 - 01.2019

PRACTICANTE DE PSICOLOGIA

INPEC
01.2018 - 06.2018

PRACTICANTE DE PSICOLOGIA

INTITUTO DOCENTE CASITA DE BELEN
08.2017 - 01.2018

Ventas Y Marketing

Calzados Jenka
03.2016 - 03.2019

Associate of Applied Science - Psychology

UNIVERSIDAD COOPERATIVA DE COLOMBIA

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