Karen Oij
Summary
Conscientious Life Enrichment professional knowledgeable in finding great activities to expand interests of those in my care. With more than 10 years of expertise providing all aspects of personal care and activities of daily living for the well being of the client. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company goals.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Life Enrichment Director
Aravilla Clearwater
Clearwater, Florida
06.2021 - 05.2022
- Increased resident socialization through implementation of wide range of fun, educational and family-oriented activities.
- Collaborated closely with residents, using effective communication to better understand favorite activities.
- Coordinated holiday decorating of facility, garnering help of residents and volunteer staff.
- Planned zoo trips, shopping excursions and religious worship opportunities for residents.
- Provided one-on-one programs and activities for residents unable to participate in group settings.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Developed and maintained connections with performers, agents and promoters to accumulate robust options for entertainment activation.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Memory Care Program Director
Brookdale Senior Living/Inspirit Senior Living
St. Petersburg, Florida
12.2014 - 05.2021
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with families of residents, ensuring that medical information was kept private.
- Direct day-to-day administrative and operational functions for 74-bed facility, providing guidance and leadership to over 15 employees across more than 3 departments.
- Fostered excellence by example by "setting pace" and being hands on mentor to care staff.
Private Care Attendant
Private Residence
St. Petersburg, Florida
01.2015 - 11.2018
- Provided assistance with dressing, grooming, meal preparation and medication reminders.
- Built strong relationships with client and family to deliver emotional support and companionship.
- Engaged clients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help clients move around personal and public spaces.
- Assisted clients with self-administered medications.
- Turned and positioned bedbound client to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to physician and family.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare manager well-informed.
- Maintained frequent supervision of clients unable to call for assistance.
Rehab Program Manager
Integracare Rehabilitation Agency
Clearwater, Florida
01.2008 - 08.2014
- Evaluated and advised employees on company policies and procedures.
- Executed and complied with policies regarding patient admission, care and records to maintain standards of excellence for patients and families.
- Evaluated and screened patients to determine needs and provide necessary support.
- Assessed facility and equipment for repair and replacement needs to maintain quality of therapeutic care.
- Met requirements for Medicare services and documentation by conducting quarterly clinic audits.
- Completed quarterly random chart audits and reported results to Director of Quality Assurance.
- Scheduled providers according to patient need to use resources efficiently.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Medical Records Manager and Training Coordinator
Rehab Therapy Works Inc.
Clearwater, Florida
08.1989 - 12.2007
- Processed medical records requests from outside providers according to facility, state and federal law.
- Kept accurate log of requests for medical information and records.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Identified new methods to optimize medical records management.
- Maintained accuracy, completeness and security for medical records and health information.
- Interacted and communicated easily with department personnel and public.
- Used classification manuals to gain additional knowledge of disease and diagnoses processes.
- Reviewed charts and flagged incomplete or inaccurate information.
- Maintained patient confidence by keeping patient records information confidential.
- Trained all staff in direct reporting on department procedures and policies to maximize department productivity.
- Compiled data and created reports for corporate and administrative use.
- Provided training to new staff.
- Conducted Quality Assurance Audits of the medical record and the physical clinic assuring compliance with federal regulations in 14 states for our out patient clinics.
Education
Certified Nursing Assistant Course Work
Southern Technical
Pinellas Park, FL01.2014
Bachelor of Science - Early Childhood Education
St. Petersburg Junior College
St. Petersburg, FL05.1976
Skills
- Dietary Restrictions
- Safety and Emergency Procedures
- Mobility Assistance
- Safety Techniques and Infection Control
- Volunteer and Community Organization
- Issue Resolution
- Emotional Support for Residents
- Enrichment Programs
- Assessing Residents
- Budgeting and Cost Control
- Staff Support
Certification
- Person Centered Dementia Care Training - with The Alzheimer's Association . March 2021
- CPR and First Aide Training - expires October 2022
Timeline
Life Enrichment Director
Aravilla Clearwater
06.2021 - 05.2022
Private Care Attendant
Private Residence
01.2015 - 11.2018
Memory Care Program Director
Brookdale Senior Living/Inspirit Senior Living
12.2014 - 05.2021
Rehab Program Manager
Integracare Rehabilitation Agency
01.2008 - 08.2014
Medical Records Manager and Training Coordinator
Rehab Therapy Works Inc.
08.1989 - 12.2007
Certified Nursing Assistant Course Work
Southern Technical
Bachelor of Science - Early Childhood Education
St. Petersburg Junior College
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