Karen Olmstead

• Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
• Maintained patience and level-headedness in diverse situations to support student development and personal growth.
• Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
• Planned and implemented different daily activities to enhance overall development and growth of every student.
• Worked one-on-one with students and student teachers to increase overall classroom success.

• Developed strong relationships with families, fostering trust and creating a welcoming atmosphere within the classroom.
• Adapted lessons to accommodate individual needs, supporting diverse learners in reaching their full potential.
• Assisted in maintaining a clean, organized, and inviting classroom environment that encouraged exploration and learning.
• Collaborated with fellow teachers to develop a cohesive and consistent curriculum for the Toddler Room.
• Managed classroom behavior effectively, ensuring a safe, nurturing environment for all children.
• Improved fine motor skills among toddlers by designing engaging arts and crafts projects.
• Enhanced toddler development by implementing age-appropriate learning activities and playtime experiences.
• Organized special events like holiday celebrations or themed days to create memorable experiences for children and families alike.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
• Developed strong working relationships with team members, fostering a positive work environment.
• Completed data entry and filing to keep records updated for easy retrieval.
• Completed all tasks in compliance with company policies and procedures.

• Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
• Maintained high customer satisfaction standards to meet or exceed targets.
• Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
• Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
• Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
• Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.

Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.

Additionally, I was able to fill in as cashier, warranty clerk, booker.