Karen Page
Spanish Springs,NV
Summary
- Results-oriented Administrative Assistant, Women’s Health Care Coordinator and Population Manager with proven abilities in data tracking, quality improvement, development, and supervision of a breast care team. The ability to identify areas of strengths and weakness within our data collection as well as in the various medical departments; along with implementation of practice policies and standards to optimize care, focusing breast care on the underserved population.
- Instrumental in implementing a tracking system for breast and cervical patients'.
- Setting up and formatting of an EMR for data entry and tracking process
- Developing policy and procedures along with flow systems for data tracking and other programs.
- Formation and coordinator of a Breast Care Program
- Implementation and coordination of resource programs for underserved women
- Patient education on breast cancer
- Oversee and coordinate all services related to patients with new diagnoses of breast cancer.
- Collaborating with local surgeons and imaging centers to serve underserved women for breast care.
- Collaborating with local medical offices assisting with set up and implementing breast care systems.
- Creating a successful scheduling program for in-office appointments in collaboration with local imaging departments.
- Managing a state funded program DETEC. Providing education to staff, patients and providing data to the state for further funding.
- Increased collection of funds from 30% to 80% on state funded programs for woman.
- Maintain focus in demanding work environments, under deadlines and high pressure conditions. Meet challenges head-on and always find a way to effectively complete multiple assignments or tasks.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Women’s Health Care Coordinator
Petaluma Health Center
01.2011 - 01.2018
- Promoted to Women’s Health Care Coordinator
- Enhanced patient care by developing and implementing comprehensive care plans.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Advocated for patients'' rights within the healthcare system, working diligently to address concerns or barriers to care.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Organized educational workshops for staff members on topics related to effective care coordination processes and best practices.
- Streamlined information sharing between healthcare providers by implementing secure electronic communication systems.
- Utilized data analysis tools to identify trends in patient needs, allowing for more targeted intervention strategies.
Breast Care Coordinator
Petaluma Health Center
01.2003 - 01.2010
- Responsible for all aspects of Petaluma and Rohnert Park Health Center Breast Care Program and data collection for tracking of chronic diseases, such as Pap results, DM, STD, Pain Management and other various tracking types.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Streamlined information sharing between healthcare providers by implementing secure electronic communication systems.
Assistant to the Medical Director
Petaluma Health Center
01.2002 - 01.2005
- Received subsequent promotions though out my continuation of employment (23 yrs) at the Petaluma Health Center, from medical to administrative responsibilities.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Improved accuracy of financial records with diligent tracking of expenses, budgeting, and invoice processing.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
Medical Assistant
Petaluma Health Center
01.1988 - 01.1999
- Responsible for all aspects of Petaluma and Rohnert Park Health Center Breast Care Program and data collection for tracking of chronic diseases, such as Pap results, DM, STD, Pain Management and other various tracking types.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Medical Assistant
Marin Urgent Care Center
01.1988 - 01.1993
- Assisted the Medical Director in coordinating the health screening and general testing.
Education
Santa Rosa Junior College
01.2003
Medical Assistant -
ICS
01.1997
Diploma -
Sparks High School
01.1981
Skills
- Multidisciplinary team collaboration
- Progress Monitoring
- Organizational standards
- Healthcare operations
- Policy Adherence
- Quality Assurance
- Patient Education
- Organizational Skills
- Claims Processing
- Medical Terminology
- Database coordination
- Documentation proficiency
- Employee Performance Evaluations
- Decision-Making
- Critical Thinking
- Operational Records Maintenance
- Analytical Skills
- Effective Communication
Certification
CPR Certification Renewed, 2023
Timeline
Women’s Health Care Coordinator
Petaluma Health Center
01.2011 - 01.2018
Breast Care Coordinator
Petaluma Health Center
01.2003 - 01.2010
Assistant to the Medical Director
Petaluma Health Center
01.2002 - 01.2005
Medical Assistant
Petaluma Health Center
01.1988 - 01.1999
Medical Assistant
Marin Urgent Care Center
01.1988 - 01.1993
Santa Rosa Junior College
Medical Assistant -
ICS
Diploma -
Sparks High School
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