Summary
Overview
Work History
Education
Skills
Timeline
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Karen Paredes

Lake Elsinore,CA

Summary

Over 5 years of warehouse experience, consistently surpassing expectations with a strong emphasis on leadership and customer service. Proven track record in proficient material handling, equipment operation, and employee training. Successfully enhanced customer satisfaction through swift investigation and resolution of inquiries.

Overview

8
8
years of professional experience

Work History

Material Handler

Tesla
San Bernardino, California, USA
03.2021 - Current
  • Coordinate and execute tasks such as picking, packing, loading freight, and preparing shipping documents such as BOLs, carrier labels, commercial invoices, and hazmat paperwork as needed.
  • Operated equipment following standard safety procedures and transported inventory to designated locations
  • Exercised leadership by facilitating smooth transitions between shifts, while managing shipping coordinator responsibilities, including releasing orders to be worked on, handling escalations, and resolving other issues effectively.
  • Ensured precision in the inspection and receipt of inbound products, promptly reporting discrepancies or damages to uphold stringent quality standards. Strategically organized and allocated incoming goods within designated warehouse zones for streamlined operational flow.

Warehouse Associate

Parker Hannifin
Corona, CA, USA
07.2018 - 03.2021
  • Ensured the accuracy of inventory by consistently monitoring and documenting information, shortages, and discrepancies.
  • Enhanced team productivity by equipping teams with the necessary tools and resources, making sure orders were being packed and labeled effectively.
  • Conducted thorough inspections of work areas to ensure cleanliness, promptly removing any obstacles to maintain organization, and uphold safety standards.

Customer Service Representative

Lu La Roe
Corona, CA, USA
10.2016 - 06.2018
  • Maintained customer satisfaction by responding promptly to customer phone calls to minimize wait times and swiftly resolve customer inquiries and complaints.
  • Delivered comprehensive product knowledge to customers, ensuring they were well-informed about features, benefits, and usage of products or services offered.
  • Managed billing processes efficiently and accurately to ensure timely invoicing and payment processing for customers.

Education

High School Diploma -

Corona High School
05.2014

Skills

  • Leadership
  • Focused
  • Standard Safety Procedures
  • Maintain Customer Records
  • Quality Control
  • Equipment Management
  • Computer Literacy
  • Order Fulfillment
  • Staff Training
  • Problem solving
  • Customer service

Timeline

Material Handler

Tesla
03.2021 - Current

Warehouse Associate

Parker Hannifin
07.2018 - 03.2021

Customer Service Representative

Lu La Roe
10.2016 - 06.2018

High School Diploma -

Corona High School

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Karen Paredes