Karen Pate

• Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
• Handled incoming calls and directed callers to appropriate department or employee.
• Managed database systems containing customer contact information.
• Answered questions from customers regarding services offered by the company.
• Processed invoices for payment using accounting software applications.
• Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
• Managed office supplies inventory and placed orders when necessary.
• Scheduled appointments between clients and customers and internal staff members.
• Created spreadsheets in Microsoft Excel for record-keeping and reporting.
• Handled confidential documents in an organized fashion according to established protocol.
• Responded to customer issues to provide immediate resolution and improve retention.
• Facilitated communication between different departments within the organization.
• Updated contact lists regularly when changes occur in employee status or contact information.
• Entered data into spreadsheets using Microsoft Excel or other similar programs.
• Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
• Managed daily office operations ensuring efficient workplace functionality.

• Prepared and set up equipment and materials for curriculum and lesson plans.
• Assisted teachers with lesson preparation and curriculum implementation.
• Created and coordinated age-appropriate enrichment activities to drive social, emotional and intellectual development.
• Maintained accurate records of student attendance, milestones, and behavior reports.
• Instructed and monitored students in use and care of equipment and materials.
• Established positive relationships with students, parents, fellow teachers and school administrators.
• Participated in professional development opportunities such as workshops or conferences related to teaching practices or educational trends.
• Supervised children and participated with children in activities.
• Provided clerical support to teachers, including photocopying, filing, and organizing instructional resources.
• Supervised students during lunchtime, field trips, assemblies, and other activities.

• Implemented daily routines, including diaper changes, feeding, and nap times.
• Read aloud to encourage early literacy.
• Incorporated music into everyday routines to promote creativity and motor development.
• Administered first aid and medication in accordance with health and safety regulations.
• Maintained daily records of individual activities, behaviors, and milestones.
• Maintained tidy, clean and safe environments for infants.
• Helped infants develop communication skills through baby sign language while also promoting positive behaviors and social skills.
• Sanitized toys, equipment, supplies and surfaces regularly.
• Developed and implemented daily lesson plans to support infant development.
• Followed safe feeding guidelines and parental requests for breastmilk, formula and solids.
• Planned age-appropriate activities that encouraged physical, cognitive, social-emotional growth in infants.
• Participated in staff meetings, workshops, and conferences to discuss and improve instructional methods.
• Observed infants' development and documented milestones using appropriate assessment tools.

Infant Teacher:

• Implemented daily routines, including diaper changes, feeding, and nap times.
• Participated in workshops, trainings and conferences to improve educational skills.
• Sanitized toys, equipment, supplies and surfaces regularly.
• Developed and implemented daily lesson plans to support infant development.
• Conducted observations and assessments of infant's milestones and reported findings to parents and guardians.
• Administered first aid and medication in accordance with health and safety regulations
• Provided individualized care and attention to each infant in the classroom.
• Planned age-appropriate activities that encouraged physical, cognitive, social-emotional growth in infants.

Receptionist:

• Answered and directed incoming and outgoing calls using multi-line telephone system.
• Greeted visitors and provided them with assistance.
• Participated in emergency response drills and maintained knowledge of safety procedures.
• Utilized office equipment such as printers, copiers, fax machine, and different computer programs.
• Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
• Updated daily logbook with information about visitors entering the premises.
• Processed payments and updated accounts for childcare fees.
• Prepared welcome packages for new hires.

• Performed cashier duties such as taking orders, collecting payments and providing change.
• Demonstrated proper food safety practices by accurately completing quality control checklist.
• Talked pleasantly with customers while taking orders and promoted positive image for business.
• Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
• Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
• Organized and restocked supplies to support operations and team productivity.
• Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
• Provided excellent customer service to maintain a positive atmosphere for guests.