KAREN PATTON
Morro Bay,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Billeting Manager
Camp San Luis Obispo
07.2022 - 07.2024
- Successfully discovering and implementing new ideas to streamline and help to make the business run more efficiently - brought company into the 21st century.
- Reviewed and monitored scheduling, purchases and other expenses to maintain budget.
- Bank deposits, payroll, accounts payable, accounts receivable and credit card payment processing.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Planned, created, tested and deployed system life cycle methodology to produce high quality automated reservation system to meet and exceed customer expectations.
- Management of 17 employees successfully through proactive communication and positive feedback. Also successful in automating payroll.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Being available 24/7 for property emergencies, guest issues and employee needs as they arise.
Store Manager
Morro Bay Appliance
01.2014 - 06.2022
- Interacted well with customers to build connections and nurture relationships.
- Used QuickBooks to complete all Bookkeeping tasks including: bank deposits, billing, payroll and credit card payment processing.
- Completed all point of sale opening and closing procedures, including responsible for all monetary customer transactions.
- Managed store employees successfully in fast-paced environment.
- Successful scheduling of service calls to customer's homes and deliveries and installations through proactive coordination of daily operations.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Developed strong vendor relationships to ensure timely delivery of products while negotiating favorable terms for payments or discounts on bulk purchases.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Accounting Specialist
Options Family of Services
01.2013 - 01.2014
- Managed bi-weekly payroll along with benefits for 200+ employees, including calculating taxes, vacation, garnishments and sick time.
- Managed accounts payable and receivable functions, ensuring timely processing of transactions and optimal cash flow management.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Enhanced financial reporting accuracy through meticulous data analysis and reconciliation tasks.
- Ensured compliance with internal controls and company policies, maintaining accurate records for audit purposes.
Accounting Manager
Inn at Morro Bay
02.2011 - 12.2012
- Managed all areas of accounting, including accounts payable and receivable, general ledger management, banking reconciliations and monthly balance sheet statements and payroll records.
- Supported change management by understanding and addressing impacts of new accounting policies, financial statement initiatives and non-standard transactions.
- Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
- Supported financial director with special projects and additional job duties.
- Kept detailed records to support human resources department in creating and completing personnel action forms for all hires, terminations and title changes.
Education
Associate of Arts - Humanities and Liberal Studies
Sierra College
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Positive Attitude
- Attention to Detail
- Multitasking
- Policy Implementation
- Business Development
- Customer Service
- Adaptability and Flexibility
- Managing Operations and Efficiency
- Goal Setting
Philanthropicwork
- Caring Callers
- Surfrider Foundation
- Hospice SLO
- Habitat for Humanity
- Villa Marin
- Guide Dogs for the Blind
- Reading for the Blind & Dyslexic
Timeline
Billeting Manager
Camp San Luis Obispo
07.2022 - 07.2024
Store Manager
Morro Bay Appliance
01.2014 - 06.2022
Accounting Specialist
Options Family of Services
01.2013 - 01.2014
Accounting Manager
Inn at Morro Bay
02.2011 - 12.2012
Associate of Arts - Humanities and Liberal Studies
Sierra College
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