Summary
Overview
Work History
Education
Skills
Leadership Experience
Training
References
Languages
Timeline
Generic

KAREN PEREZ

Pembroke Pines,FL

Summary

Successful Director of Customer Logistics experienced in forming strategic partnerships and participating in complex negotiations to achieve business objectives. Talented in supply chain optimization and process improvement with extensive experience troubleshooting and resolving complex logistics and transportation issues. Offering these skills and many years of service in the logistics industry.

Overview

17
17
years of professional experience

Work History

Inventory Logistics Manager

Heinemann
08.2021 - 11.2023
  • Developed and managed logistics strategies to improve the efficiency of operations.
  • Performed regular cycle counts to maintain accuracy of inventory records.
  • Analyzed data to identify trends in customer demand and adjusted supply chain accordingly.
  • Developed and implemented 'ABC' audits within all 3PL's.
  • Created and recommended changes within SOPs and SLAs.
  • Managed the disposal of surplus or obsolete stock items in a timely manner within budgetary limits.
  • Implemented Reports, on inventory Trend and accuracy
  • Monitored and reviewed aging, excess and obsolescence inventory
  • Ensured accuracy and balancing inventory within ERP systems
  • Partnered with IT on process and recommendation to improve data flow
  • Managed and developed some improvements for Reverse Logistics as well as receiving, returns and damages while in transit processes
  • Identified areas of improvement in existing logistics systems using data analytics tools.
  • Collaborated with different departments while supporting and ensuring accuracy in distribution, OTIF, as well as OTD..
  • Maintained relationships with key stakeholders like customers, suppliers, distributors.
  • Managed and supported pricing analysis data from industry standards, sales trends and competitors to ensure we maintained competitiveness while regularly reviewing the pricing models for continuous improvements
  • Build and trained inventory teams to work remotely
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Performed needs analysis to determine performance gaps and developed appropriate tactics to resolve issues.

Sr. Logistics Operation Analyst

Nutranext, LLC subsidiary of Clorox Corp
Fort Lauderdale, FL
06.2017 - 08.2021
  • Managed the overages/shortages and damages within the 3PL transactions for the E-Commerce, Drop Shipments, DTC, B2B customers and retail business as well as International Shipments via Rail, LTL, FTL & Intermodal
  • Developed, coordinated key strategies on policies and procedures for all ship point locations in alignment with (KPI's) which included efficiency, accuracy and safety
  • Generated reports detailing financial losses due to errors or delays in the execution of processes.
  • Implemented risk management strategies to minimize potential operational disruptions.
  • Created and maintained key metrics reports to analyze data for assessing performance for material management (FG) and new customer setup with pricing evaluation
  • Monitored performance indicators such as KPIs, SLAs., in order to assess effectiveness of operations teams.
  • Reviewed and managed the movement of product efficiently to meet OTD/OTIF
  • Created reports and dashboards to track progress against goals and objectives.
  • Worked with different Vendors, Sales Team, Commercial and SCM to drive process improvements within operations at each 3PL DC
  • Build working relationships with 3PL partners, brand representatives, customer service staff and outside customers
  • Performed assessments of client opportunities by leveraging our supply chain approaches and framework
  • Developed, implemented, and monitored process control metrics to ensure compliance with operational standards.
  • Managed and supported any warehouse decommissioning projects, mergers and acquisitions
  • Reviewed Month to Month Cost and Budgets and collaborated with any new RFP's
  • Identified operational and performance issues and worked with managers to resolve concerns

Logistics Specialist/Analyst

MC Polymers
Fort Lauderdale, FL
01.2015 - 01.2017
  • Managed inventory levels to ensure optimal stock at all times, reducing shortages and overages.
  • Collaborated with cross-functional teams in order to optimize inventory levels across all channels.
  • Reviewed and Maintained Pricing matrix from FMC and contractual agreements for Maritime Contracts
  • Performed approximately 40% of accounting functions, with daily, weekly or monthly invoicing via SAP One and 60% Logistics Cross Functions using different variable of software's
  • Created and executed Profit Margins Commission reports for Sales Team bi-weekly
  • Create Item Code/Pricing and SKU setup within ERP & Master Data
  • Ensured compliance with local laws and regulations related to transportation, storage, and logistics activities.
  • Measured KPI and recommended new processes for driven results of the organic business growth
  • Participated in logistics planning and forecasting activities to meet future demand effectively.
  • Monitored tariffs and customs regulations, reducing risk of delayed shipments.

Logistics Specialist & Compliance Analyst

Man Inc
Miami, FL
02.2013 - 01.2015
  • Managed and coordinated operating fleet of 600-900 railcars approximately 63,00MT weekly
  • Collaborated and executed all contract terms, price, quality, delivery and specifications with servicing Railroads
  • Maintained pricing Rate Matrix for all lanes
  • Ensured timely execution of contracts and delivery based on commodity trade while investigating and resolving logistical issues to meet OTD
  • Controlled costs by evaluating and establishing efficient and reliable shipment routes for the distribution network
  • Served as main point of contact in interactions with RSI (company utilized for rail and operating software support) and manage data
  • Reviewed, Prepared and Corrected B/L, SED, ISF documentation when needed
  • Negotiated Truck Rate, Ocean Freight, Rail rates and Warehouse Contracts
  • Managed and reconciled physical trade and futures positions
  • Coordinated with the finance team to reconcile profit & loss of physical contracts
  • Worked with team members to improve process integration and flow
  • Managed other ad-hoc shipping and operational activities

Logistics Operations Supervisor

CMA-CGM MARITIME
Miami, FL
01.2007 - 02.2013
  • Identified equipment surplus and deficit areas (equipment imbalances) cross functional with planners and sales
  • Arranged all Maritime orders within the assigned region and provided fulfillment accordingly to demand
  • Reconciled equipment requests from agents and supplied equipment as per trade requirements and HO approval
  • Worked with agents and HO towards reduction of overage of equipment in their region
  • Produced weekly equipment reports, such as stock summary, overdue reports, reefer forecast, and calculates, monitors, and improves logistics KPIs
  • Prepared Claims documentation for Total Loss with a full investigation and conclusion, enforced compliance with standing logistics instructions, advisories and procedures to agencies
  • Material Purchasing and Delivery to cover containers parts and security under TSA regulations
  • Prepared Payables and Receivables Journals and reconciled account expenses
  • Performed needs analysis to determine performance gaps and developed appropriate tactics to resolve issues

Education

Bachelor of Science - Supply Chain Management

Broward College/FIU Campus
Miramar, FL
12.2024

Skills

  • Route Optimization
  • Customs Compliance
  • Skilled in SAP, ORACLE, WMS, TMS, JD Edwards, MS 365 (EXCEL, WORD, PPW)
  • Carrier Negotiations
  • Supply Chain Management
  • Purchasing Management
  • Strategic Sourcing
  • Logistics Management
  • Import and Export Operations
  • Vendor Relationship Management
  • Logistics Analysis
  • 3PL and LTL Knowledge
  • Strategic Initiatives
  • International Freight Management
  • Domestic Freight Management
  • Cost-reduction strategies
  • Carrier negotiation
  • Work Delegation
  • Mentoring and Training
  • Warehouse Operations
  • Freight Forwarding
  • Product Management
  • Team Management
  • Distribution Management
  • Order Fulfillment
  • Implemented new procedures and technologies that improved efficiency and streamlined operations
  • Transportation management systems
  • Continuous Improvement

Leadership Experience

Successfully led a team to exceed logistics goals while maintaining excellent KPI targets

Training

  • Toast Master Member
  • Leadership Development Certificate
  • Essential Communication Certification
  • Business Leadership Certification

References

Available upon request.

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Inventory Logistics Manager

Heinemann
08.2021 - 11.2023

Sr. Logistics Operation Analyst

Nutranext, LLC subsidiary of Clorox Corp
06.2017 - 08.2021

Logistics Specialist/Analyst

MC Polymers
01.2015 - 01.2017

Logistics Specialist & Compliance Analyst

Man Inc
02.2013 - 01.2015

Logistics Operations Supervisor

CMA-CGM MARITIME
01.2007 - 02.2013

Bachelor of Science - Supply Chain Management

Broward College/FIU Campus

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KAREN PEREZ