Karen Peri
Los Angeles,CA
Summary
Results-driven program manager with a proven track record of delivering successful outcomes and fostering collaborative environments. Possess extensive knowledge in creating new programs, building efficient processes, and working with global cross-functional teams at all levels. Trusted to adapt to changing needs and ensure team alignment, while consistently driving organizational success.
Overview
10
10
years of professional experience
Work History
Senior Program Manager
Amazon Entertainment (Prime Video, Amazon Studios, Amazon Music, Twitch, Audible)
05.2024 - Current
- Operationalized org design changes in partnership with HRBPs & People COEs (Compensation, Legal, Public Relations, Employee Relations), reducing risk exposure and improving business alignment.
- Led end-to-end design of Amazon Music’s promotion cycle by transitioning ownership from HRBPs to People Managers, improving clarity, accountability, and efficiency across global teams. Achieved 100% leadership alignment and stakeholder training through tailored communications.
- Drove adoption of AI-based HR tools through a tech-readiness analysis, surfacing 11 core friction points and delivering a roadmap adopted by HR leadership for 2025 planning.
- Created a comprehensive Project Charter and facilitated 20+ deep-dive sessions to define and collect program inputs, enabling integration into core HR mechanisms (i.e., Monthly Business Reviews, Roadmap Check-ins, and Executive Roundtables).
- Built a 20-point Product/Tech Roadmap highlighting key pain points and feature needs—directly influencing prioritization in Amazon’s 2025 company-wide roadmap.
- Facilitated a 3-day innovation lab using an Open Space Technology forum, engaging 100+ employees and generating 73 new people-focused ideas—two of which were piloted by leadership.
Senior Program Manager
Amazon (Devices & Services: Ring & Project Kuiper)
03.2023 - 05.2024
- Reduced PM support headcount by 66% (15 to 5) and cut meeting time by 40% through redefined program roles and streamlined communications.
- Developed a hiring expansion plan that reduced daily program logistics time from 5 hours to 30 minutes, improving overall PM efficiency.
- Created a 3-year plan to identify blockers and align cross-functional teams on long-term expansion goals.
- Maintained operations across 50+ deliverables and 30 stakeholders by implementing a working backwards plan to proactively identify and resolve blockers.
- Improved leadership alignment and visibility by facilitating regular stakeholder checkpoints and reporting updates across organizational leadership.
Program Manager
Amazon (Devices & Services: Ring & Project Kuiper)
05.2021 - 03.2023
- Automated onboarding workflows, eliminating 300+ annual defects and saving 1,000+ hours per year in manual labor.
- Reduced program defects by 30% through structured stakeholder checkpoints and monthly updates that built shared ownership across HR and business teams.
- Standardized onboarding across 7 workflows into 1, increasing new hire satisfaction by 35%, and driving an 85% adoption rate across HR and Hiring Managers.
- Created 20+ onboarding assets (articles, videos, tools) that helped 9,000+ new hires understand business-related content more quickly.
- Launched a VR onboarding pilot and produced orientation videos, achieving average satisfaction scores of 4.5/5.
Manager of Employee Engagement & Experience
The Wonderful Company
02.2020 - 05.2021
- Led onboarding for 10,000+ employees across 12 business units, managing a 3-person HR team—reduced ramp time and improved day-one readiness scores.
- Redesigned onboarding experience, increasing satisfaction scores from 3.0 to 4.5/5, as measured by post-onboarding surveys.
- Co-developed company-wide initiatives in performance management and employee development—driving increased participation and adoption across business units.
- Revamped HRIS onboarding interface to improve automation and employee self-service, cutting manual admin time by 40%.
- Launched internal engagement events focused on team-building, development, and recognition—boosted engagement scores in post-event surveys by 20%.
- Designed and launched an anniversary recognition program, managing vendor partnerships.
- Introduced an internal program management platform that improved cross-HR workflows, reducing miscommunications and task handoffs by 30%.
Associate Manager of Employee Engagement & Experience
The Wonderful Company
01.2018 - 02.2020
- Charged with increasing first-year satisfaction and lowering related turnover through redesigning employee engagement programs across 9 disparate businesses.
HR Operations Sr. Coordinator
12.2016 - 01.2018
- Drove the modernization of the company’s onboarding process through implementing paperless systems and developing remote onboarding mechanisms for employees.
HR Operations Coordinator
11.2015 - 12.2016
- Supported management and staff in their day-to-day business activities through ensuring accuracy in our internal database and administrative services.
Education
B.A. - Communication Studies
California State University, Northridge
Skills
- Project Management
- Process Improvement
- Performance Management
- Onboarding
- Strategic Planning
- Problem-solving skills
- Employee Coaching
- Content Development
- Workshop Facilitation
- Policy Development
- Vendor Management
- Customer Service
- Scope management
- Training and mentoring
- Change management
- Risk management
Timeline
Senior Program Manager
Amazon Entertainment (Prime Video, Amazon Studios, Amazon Music, Twitch, Audible)
05.2024 - Current
Senior Program Manager
Amazon (Devices & Services: Ring & Project Kuiper)
03.2023 - 05.2024
Program Manager
Amazon (Devices & Services: Ring & Project Kuiper)
05.2021 - 03.2023
Manager of Employee Engagement & Experience
The Wonderful Company
02.2020 - 05.2021
Associate Manager of Employee Engagement & Experience
The Wonderful Company
01.2018 - 02.2020
HR Operations Sr. Coordinator
12.2016 - 01.2018
HR Operations Coordinator
11.2015 - 12.2016
B.A. - Communication Studies
California State University, Northridge
Similar Profiles
Vanessa SpataforaVanessa Spatafora
Sr Diversity Equity & Inclusion Program Manager, Talent Acquisition at Amazon Prime Video & Studios Global Media & EntertainmentSr Diversity Equity & Inclusion Program Manager, Talent Acquisition at Amazon Prime Video & Studios Global Media & Entertainment
VIGNESH M SVIGNESH M S
Catalog Specialist at Amazon Prime Video & Amazon StudiosCatalog Specialist at Amazon Prime Video & Amazon Studios
Ché LandonChé Landon
Inclusive Content and Production Executive at Prime Video & Amazon StudiosInclusive Content and Production Executive at Prime Video & Amazon Studios
Jimmy VenturaJimmy Ventura
Electrician at Hiltys ElectricElectrician at Hiltys Electric
James DeadyJames Deady
Independent Contractor at Freelance & Gig WorkIndependent Contractor at Freelance & Gig Work