Karen Pollard
Wichita Falls,TX
Summary
Compassionate and adaptable professional with experience at Health and Human Services Commission, excelling in patient care and crisis intervention. Demonstrated leadership in coordinating team efforts, fostering emotional well-being, and maintaining meticulous records. Skilled in personal hygiene assistance and effective communication, contributing to a supportive therapeutic environment.
Overview
21
21
years of professional experience
Work History
Psychiatric Nursing Assistant
Health and Human Services Commission
04.2019 - Current
- Participated in peer review processes to continually improve the quality of care provided within the psychiatric nursing assistant role.
- Provided crisis intervention services when necessary, de-escalating volatile situations while prioritizing patient safety at all times.
- Created a sense of community among patients through organized activities and events that encouraged socialization and mutual support during treatment periods.
- Supported patients'' emotional well-being, providing compassionate listening and empathetic responses during difficult moments.
- Documented patient progress meticulously in electronic medical records, maintaining accuracy and confidentiality as required by HIPAA regulations.
- Maintained a clean, safe, and therapeutic environment by adhering to proper infection control practices and following established safety protocols.
- Contributed to a positive therapeutic environment through effective communication, active listening, and respectful interactions with patients and staff members.
- Demonstrated adaptability by adjusting quickly to changes in patient needs or staffing levels within a fast-paced clinical environment.
- As team leader, coordinates assignments and specific duties for PNAs which include helping to support for patients daily living, hygiene, and eating to help promote independence.
- Uses basic computer skills, copier, and telephone.
- Ability to prepare and maintain records,files and reports
- Knowledge in CAPPs, Microsoft Word and Excel.
- Knowledge of individual aggression reduction interventions.
- Ability to serve as a leader providing direction to others
- TIPS trained
- Ability to train others.
Teacher's Assistant
WFISD
03.2004 - 03.2019
- Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
- Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
- Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
- Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
Education
Psychology
Vernon Regional College And Midwestern University
Wichita Falls, TXSkills
- Patient care
- Professional boundaries
- Personal hygiene assistance
- Self-awareness
Timeline
Psychiatric Nursing Assistant
Health and Human Services Commission
04.2019 - Current
Teacher's Assistant
WFISD
03.2004 - 03.2019
Psychology
Vernon Regional College And Midwestern University
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