Summary
Work History
Education
Skills
Timeline
ProjectManager

Karen Posner

Aliso Viejo,CA

Summary


Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.

Work History

Project Manager

Focus360
12.2022 - 09.2025
  • Managed multiple projects with competing deadlines simultaneously.
  • Developed and maintained project plans, timelines, and budgets.
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Mentored Junior team members on best practices in project management
  • Coordinate cross function teams to ensure timely project execution and communication
  • Identified potential risks associated with project, and developed mitigation strategies
  • Coordinated resource across multiple department for efficient workflow management
  • Resolve conflicts in a timely manner to ensure smooth functioning of projects

Senior Account Manager

Fingerpaint
02.2022 - 06.2022

Provide day-to-day management of account activities for a marketing agency specializing in Pharmaceuticals.

  • Led cross-functional teams to align client goals with project objectives.
  • Collaborated with brand management, digital strategy, creative, copy, and medical teams on strategic marketing plans.
  • Collaborated with cross-functional teams to deliver integrated campaign solutions tailored to client needs.

Valuations Account Coordinator

USRES
09.2020 - 02.2022
  • Dependable, resourceful, and always proactive for clients and their valuation products.
  • Manage auditors, assignors, and appraisers, ensuring appraisals are completed on time and according to assignment conditions and scope of work.
  • Report directly to the Vice President of Valuation Services.
  • Daily communication with clients, providing updates on assignments and completed orders.
  • Manage fee approvals, quote to orders, and special client requests.
  • Designated a new client growth coordinator within six months of employment.
  • Named head account coordinator for the largest banking customer, working directly with their account executives and outside business partners after 13 months of employment.

Client Relationship Manager

Insigniam
09.2017 - 10.2019
  • Assisted in the growth of a pharmaceutical company by increasing sales from $375k to more than $3.5 million within 18 months.
  • Monitored contracts, pricing, and time requirements for each project to provide seamless execution of the project without going over budget.
  • Managed projects from inception to completion, creating and maintaining client and vendor relationships for retention and referral business.
  • Identified sales opportunities using social media, LinkedIn Sales Navigator, and other avenues for sales generation.
  • Acknowledged company-wide by the Founding Partner for my contributions as a model Client Relationship Manager.
  • Managed client communications and expectations for diverse projects.
  • Supported partner and four consultants with sales, project management and administrative duties.

Independent Contractor

Stay-at-Home-Mom
03.2003 - 09.2017

Stay-at-home mom with two boys who are very self-sufficient due to my conscious efforts to raise them as independent, balanced, good decision-making young men, while occasionally working as a contracted consultant for various companies.

  • Contracted as the Program Manager for a hockey club to support the growth of the club, where both boys played.
  • Supported a founding partner and consultants with report development at PMSI, a company providing nursing education.
  • Supported the owner at Merlin Medical, a health devices manufacturer, with marketing and promotional materials, and database development.

Senior Account Manager

Scantron Corporation
09.2000 - 03.2003
  • Managed a variety of projects for Fortune 500 companies within the Survey Services Division of Scantron.
  • Developed strategies for existing customer contracts which resulted in 600% increase of repeat revenue.
  • Developed in-depth training programs and new product training solutions for incoming account managers and sales team.
  • Acknowledged by peers and managers, received “Counted on Most” Scantron’s team player/best people award five times in two years.

Education

Associate of Science - General education coursework

Saddleback Community College
Mission Viejo, CA

Skills

  • Client satisfaction-driven /Relationship building
  • Direct Marketing
  • Project management
  • Team collaboration

  • Project tracking
  • Conflict resolution skills
  • Team leadership and collaboration
  • Operational improvement

Timeline

Project Manager

Focus360
12.2022 - 09.2025

Senior Account Manager

Fingerpaint
02.2022 - 06.2022

Valuations Account Coordinator

USRES
09.2020 - 02.2022

Client Relationship Manager

Insigniam
09.2017 - 10.2019

Independent Contractor

Stay-at-Home-Mom
03.2003 - 09.2017

Senior Account Manager

Scantron Corporation
09.2000 - 03.2003

Associate of Science - General education coursework

Saddleback Community College
Karen Posner