Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Powel2014078669

Chicago,IL

Summary

Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills.

Accomplished Quality Assurance Care Coordinator at Thresholds, adept in case management and fostering multidisciplinary team collaboration. Leveraged organizational skills to enhance patient outcomes and streamline healthcare operations. Proven track record in improving treatment effectiveness through innovative patient education and documentation strategies.

Overview

13
13
years of professional experience

Work History

Quality Assurance Care Coordinator

Thresholds
05.2023 - Current
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
  • Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
  • Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
  • Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
  • Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
  • Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.

Health Educator

University of Chicago
03.2023 - Current
  • Developed and implemented health education strategies to reach target audiences.
  • Developed and distributed health education materials to increase awareness and understanding.
  • Raised awareness of public health issues through organizing workshops, seminars, and presentations.
  • Participated in community outreach activities to promote health education initiatives.
  • Maintained accurate and complete records to document program activities and outcomes.

· Perform routine assignments related to delivering a walking intervention for African American women with asthma

· Screen and assess individuals’ and/ or families to determine education and counseling needs on the basic principles of health education.

· Prepares and conducts group sessions. Assess participant engagement and conduct make-up sessions as needed.

· Supports individual and community health by contributing to the building and maintaining working relationships with those in public health care

· Participate in interventionist meetings to identify individual improvement opportunities

  • Enhanced patient outcomes by providing one-on-one counseling on health behaviors and disease management.
  • Built partnerships with community organizations to expand reach and impact.

Mental Health Associate

Clara Mass Medical Center
04.2012 - 08.2012
  • Conducted group therapy sessions to facilitate open communication, peer support, and personal growth among patients.
  • Strategized with clinical team to prevent inmate diversion, abuse, and recidivism.
  • Provided necessary resources for families and caregivers, fostering a supportive environment for patients'' continued progress.
  • Improved treatment outcomes with thorough documentation of patients'' progress and timely communication to mental health professionals.

Behavorial Health Counselor

Community Hope
02.2011 - 08.2012
  • Improved patient outcomes by implementing evidence-based treatment plans and closely monitoring progress.
  • Facilitated group therapy sessions for diverse populations, fostering a supportive environment for personal growth and healing.
  • Developed and implemented treatment plans that incorporated psychotherapy, medication management, and lifestyle changes to address the multifaceted nature of mental health conditions.
  • Conducted comprehensive assessments to accurately diagnose mental health conditions, informing appropriate treatment recommendations.

Education

M.D. - Medicine (Pre-Medicine)

St. James School of Medicine

Master of Science - Healthcare Administration

Walden University
12.2019

Bachelor of Science - Bio-Behavioral Health

Pennsylvania State University
05.2008

Skills

  • Case Management
  • Documentation
  • Patient Education
  • Organizational Skills
  • Multidisciplinary team collaboration
  • Healthcare operations

Timeline

Quality Assurance Care Coordinator

Thresholds
05.2023 - Current

Health Educator

University of Chicago
03.2023 - Current

Mental Health Associate

Clara Mass Medical Center
04.2012 - 08.2012

Behavorial Health Counselor

Community Hope
02.2011 - 08.2012

M.D. - Medicine (Pre-Medicine)

St. James School of Medicine

Master of Science - Healthcare Administration

Walden University

Bachelor of Science - Bio-Behavioral Health

Pennsylvania State University
Karen Powel2014078669