KAREN POWELL
New York,NY
Overview
24
24
years of professional experience
Work History
Chief Talent and Learning Officer
IQVIA
New York, NY
05.2019 - Current
- Diagnosed, created, and deployed a forward-looking talent people strategy for 93,000 IQVIANs
- Shifting culture and mindsets to move the talent strategy to a more balanced build and buy model
- Initiated future of work skills strategy to upskill, reskill a global and in demand skilled workforce
- Built and launched a talent marketplace to identify skill proficiencies, supply of internal skills, demand for skills, and enable an agile workforce that can be deployed where and when it is needed to meet the business strategy
- Work across the business and HR to facilitate a more cohesive global approach to T&L
- Build mechanisms to identify and leverage data insights to drive talent decisions
- Upgraded technology platforms to shift to a more integrated digital function
- Evolved performance management, succession planning and executive development
- Led, developed a global team of experienced Talent, Learning and Development professionals
- Identified, built and deployed the new IQVIA employee value proposition.
Global Head of People Process Operations and Change Worldwide Operations
Amazon
Seattle, WA
08.2018 - 04.2019
- Spanning both strategy and implementation, responsible for developing insights that inform the global talent strategy and innovating new people programs (talent matching, movement, performance, development, etc.) across a 500,000 people organization
- Partnering with senior leaders around the globe to understand business and talent priorities, assess macro talent trends, use data to test hypotheses, develop and present new initiatives and implement talent processes to drive Amazon’s next-generation leaders.
Global Head of ICG Talent, Development and Diversity
Citi
New York, NY
01.2012 - 07.2018
- Lead Talent, Development, Diversity and Inclusion, Performance Management and Early Career Talent for Citi’s Institutional Clients Business across 50,000 employees across Ops & Technology, Investment Banking, Corporate Banking, Markets, Research, Transaction Services, Private Bank
- Manage and influence a global, highly matrixed team of specialist and generalist to impact, talent, development, diversity, L&D, Campus etc
- Across the globe
- Leveraging analytics to build predictive modeling for workforce planning and succession, recruiting, pipeline identification and development, critical role identification etc
- Partner with business leaders to institute One ICG Human Capital Strategy breaking down business silos and moving to a “One ICG” culture
- Build senior level job profiles to assess, coach and develop senior leaders against
- Head Diversity focusing on aligning the ICG Diversity strategy with the talent strategy to identify and develop our diverse talent pipelines.
Global Head Asset Management Talent Development
Credit Suisse
New York, NY
07.2009 - 12.2011
- Translate business strategies into practical, people development initiatives for the Bank globally, including creation and delivery of high potential development programs, skill curriculum, succession planning, competency modeling, executive coaching, etc
- Partner with senior management and HR in the talent review process, including identifying key strategic business objectives to identify, develop and mobilize successors for key business positions
- Facilitate the AM Managing Director promotion process, including assessment, coaching and identification of opportunities for an MD platform and success in the process.
Director, Learning & Education
PricewaterhouseCoopers
New York, NY
11.2008 - 07.2009
- Led a multi-dimensional team (education methods, e-learning, assessments specialists, internal/external faculty, vendors, and implementation coordinators, etc.) to develop the firm’s top talent partner programs, overseeing and managing all facets of the learning design, development, execution, and measurement of the new initiative.
Learning and Talent Development Lead
Lehman Brothers
New York, NY
04.2003 - 10.2008
- Partner with senior management and heads of the businesses to identify key strategic and organizational initiatives to impact the development and retention of top talent (MD/Dir/VP)
- Develop, design, execute and facilitate training and development initiatives on a regional/global basis
- Partner with Diversity to integrate leadership and diversity initiatives through top talent programs, cultural awareness, coaching, networking, and mentoring events
- Manage project teams, budgets, consultants, contracts, etc
- For each of the new and ongoing firm projects/initiatives.
Chief of Staff to CEO
PanAmSat/Intelsat
New York, New York
05.2000 - 04.2003
- Assist in formulating and executing business strategies and driving new initiatives to improve business processes across the firm
- Drive high profile ad hoc projects to address significant change management initiatives
- Act as a strategic business partner and connector between the business and the CEO, recommending and developing organization strategies and support execution of business plans
- Manage relationships in support of business and transition goals, establishing strong working Write, edit, coordinate CEO communications (Board, media, internal communications, etc.).
Education
Masters Science in Organizational Change Management -
Milano University
Bachelor of Business -
Southern Cross University
Awards
- Learning in Practice Awards: Gold Talent Management Award
- Silver Business Impact Award
- 2022 Learning Leader of the Year Award Finalist
Timeline
Chief Talent and Learning Officer
IQVIA
05.2019 - Current
Global Head of People Process Operations and Change Worldwide Operations
Amazon
08.2018 - 04.2019
Global Head of ICG Talent, Development and Diversity
Citi
01.2012 - 07.2018
Global Head Asset Management Talent Development
Credit Suisse
07.2009 - 12.2011
Director, Learning & Education
PricewaterhouseCoopers
11.2008 - 07.2009
Learning and Talent Development Lead
Lehman Brothers
04.2003 - 10.2008
Chief of Staff to CEO
PanAmSat/Intelsat
05.2000 - 04.2003
Masters Science in Organizational Change Management -
Milano University
Bachelor of Business -
Southern Cross University