Summary
Overview
Work History
Education
Skills
Timeline
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Karen Powers

Odessa,Texas

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience

Work History

Human Resources Manager/Business Manager

Advanced Odessa Hospital & Clinics
11.2023 - 07.2024
  • Resolved conflicts through positive and professional mediation
  • Offered guidance and counseling to managers and employees regarding recruitment, employee performance and complaint investigation
  • Handled confidential matters with discretion to maintain workplace and employee privacy
  • Implemented employee training programs to enhance productivity and job satisfaction
  • Compliance: Ensuring compliance with state and federal regulations
  • Recruitment: Developing recruitment strategies and interviewing new employees
  • Benefits: Administering employee benefit programs and developing compensation and benefit programs that are fair and competitive
  • Development: Providing training and development opportunities to help employees grow and enhance their skills and knowledge
  • Performance management: Working with executives to manage talent and ensure employees are delivering the most value
  • Communication: Facilitating communication between a company's managers and employees, helping to resolve disputes or complaints
  • Policies: Advising executives on relevant policies for workplace conduct and developing HR policies
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
  • Processed employee claims involving performance issues and harassment.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Devised hiring and recruitment policies for [Number]-employee company.

Human Resource Manager

Nitrogen Services
08.2021 - 10.2023
  • Handled confidential matters with discretion to maintain workplace and employee privacy
  • Helped departments with development and delivery of strategic HR plans to fit with overall business direction
  • Ensured proper record-keeping of absences, leaves of absence, vacation time, etc., per company policy
  • Managed unemployment claims and represented company during appeals hearings
  • Revised and maintained company handbook on policies and procedures
  • Facilitated conflict resolution between employees to promote positive work environment
  • Developed HR policies and procedures to ensure compliance with local, state, and federal regulations
  • Oversaw payroll processing and ensured accurate payment of wages according to labor laws
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Maintained up-to-date knowledge on DOT regulations and industry trends, ensuring accurate assessments during inspections.
  • Assisted in developing departmental policies and procedures related to commercial vehicle inspections and enforcement activities.
  • Increased compliance rates by conducting thorough DOT inspections on commercial vehicles and drivers.

Human Resources Generalist

AFD Petroleum
03.2018 - 03.2021
  • Reviewed new hire paperwork to confirm completion of forms and presence of supporting documentation
  • Interviewed applicants and administered pre-employment evaluations
  • Helped build, maintain and revise HR policies, standards and documentation
  • Conducted internal investigations related to harassment or discrimination claims following established protocols
  • Monitored changes in labor laws and implemented necessary updates in company policies accordingly
  • Provided guidance on performance management processes, such as goal setting, evaluations, and improvement plans
  • Onboarded new hires and entered associated paperwork into organizational database
  • Handled employee performance evaluation and disciplinary action planning

Human Resources Manager

Ranch Hand Welding and Fabrications
07.2017 - 01.2018
  • Resolved conflicts through positive and professional mediation
  • Handled confidential matters with discretion to maintain workplace and employee privacy
  • Oversaw payroll processing and ensured accurate payment of wages according to labor laws
  • Administered employee benefits programs, such as health insurance and retirement plans
  • Ensured proper record-keeping of absences, leaves of absence, vacation time, etc., per company policy
  • Verified presence of required federal and state postings to support facility compliance
  • Helped departments with development and delivery of strategic HR plans to fit with overall business direction
  • Revised and maintained company handbook on policies and procedures

Human Resources Specialist

Lowes Home Improvement
02.2015 - 03.2017
  • Worked with hiring manager to develop candidate criteria and target recruitment strategies
  • Advised senior executive team members with compensation structure adjustments and benefit plan options
  • Monitored changes in labor laws and implemented necessary updates in company policies accordingly
  • Designed incentive programs aimed at boosting employee morale or improving productivity levels
  • Participated in workforce planning initiatives by identifying future talent needs based on business goals
  • Monitored employees through regular assessments and performance evaluations

Office Manager

Medical Center Hospital
09.2013 - 04.2015
  • Attending to the day-to-day management of an outpatient clinic, medical facility, or department
  • Auditing clinical practices to ensure high-quality care
  • Collaborating with clinical staff regarding the scheduling and staffing of specific clinics
  • Creating and overseeing the budget and billing
  • Hiring, onboarding, and evaluating staff members
  • Organizing and delivering a Continuing Medical Education (CME) program for professional staff
  • Ensuring staff comply with relevant laws, regulations, policies, and procedures
  • Investigating and resolving patient complaints involving clinical staff
  • Developing and implementing strategies to improve patient care
  • Communicating the clinical perspective to the broader management team
  • Liaising with medical staff and reviewing treatment plans

Medical Office Manager

Permian Premier Health Services
01.2012 - 02.2013
  • Facilitated positive working relationships between administrative staff and healthcare providers
  • Handled patient scheduling, coordinating appointments and minimizing conflicts
  • Implemented quality assurance measures to continuously improve service provided by medical practice
  • Helped team maintain smooth patient flow by planning and implementing successful schedules
  • Oversaw inventory management, ordering supplies as needed and managing vendor relationships
  • Conducted performance evaluations for administrative employees, addressing any areas in need of improvement
  • Managed daily operations of medical office, ensuring smooth workflow and patient satisfaction

Education

Associate Of Science - Human Resource Management

Ashworth College
Norcross, GA
03.2017

Certification - Medical Billing

Ashworth College
Norcross, GA
02.2011

Skills

  • Labor Relations
  • Employee Onboarding
  • Legal Compliance
  • Dispute Mediation
  • Performance Assessment
  • Labor law compliance
  • New Employee Orientation
  • Unemployment claims management
  • Benefits Administration
  • Recordkeeping
  • Recruitment
  • Policy Enforcement
  • Compensation Structuring
  • Corrective Action Planning
  • Staffing optimization
  • Succession Planning
  • Employee Relations
  • Payroll Administration
  • Leadership Development
  • Risk Management
  • Organizational Development
  • Staff Management
  • Employee Handbook Development
  • Conflict Resolution
  • Performance Management
  • Change Management
  • Performance Appraisal
  • Recruitment and hiring
  • Training and mentoring
  • Employee Engagement
  • Background Checks
  • Workforce Planning
  • Personnel Recruitment
  • HR Analytics
  • Onboarding and Orientation
  • Employment law
  • Microsoft Office proficiency
  • Microsoft Office and DocuSign
  • Exit Interviews
  • Hiring and Onboarding
  • Human Resource Management Software HRMS

Timeline

Human Resources Manager/Business Manager

Advanced Odessa Hospital & Clinics
11.2023 - 07.2024

Human Resource Manager

Nitrogen Services
08.2021 - 10.2023

Human Resources Generalist

AFD Petroleum
03.2018 - 03.2021

Human Resources Manager

Ranch Hand Welding and Fabrications
07.2017 - 01.2018

Human Resources Specialist

Lowes Home Improvement
02.2015 - 03.2017

Office Manager

Medical Center Hospital
09.2013 - 04.2015

Medical Office Manager

Permian Premier Health Services
01.2012 - 02.2013

Associate Of Science - Human Resource Management

Ashworth College

Certification - Medical Billing

Ashworth College

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Karen Powers