Summary
Overview
Work History
Education
Skills
Timeline
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Karen Prosser

Klamath Falls,OR

Summary

Hardworking Night Shift Manager offering 4 1/2 years of Mental Health experience. Handle diverse business needs while providing exceptional customer service. Knowledgeable about inventory management, cleaning and personnel needs.

Overview

24
24
years of professional experience

Work History

Night Shift Mentor

Dragonfly Transitions
02.2019 - Current
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Oversaw restocking of supplies and other functions to prepare for daytime business.
  • Prepared materials for following shift.
  • Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
  • Walked around facility frequently to check activities.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.

Owner/Operator

Sugar And Spice Salon And Day Spa/Nails By Karen
02.2000 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Generated revenues yearly and effectively capitalized on industry growth.

Education

Bachelor of Science - Criminal Justice

University of Phoenix
Tempe, AZ
05.2024

Associate of Science - Criminal Justice

University of Phoenix
Tempe, AZ
05.2011

High School Diploma -

Sam Barlow High School
Gresham, OR
06.1996

Skills

  • Skill Development
  • Progress Monitoring
  • Individual Tutoring
  • Scheduling
  • Behavioral Management
  • Student Records Management
  • Crisis Intervention
  • Role Modeling
  • Daily Living Assistance
  • Relationship Building

Timeline

Night Shift Mentor

Dragonfly Transitions
02.2019 - Current

Owner/Operator

Sugar And Spice Salon And Day Spa/Nails By Karen
02.2000 - Current

Bachelor of Science - Criminal Justice

University of Phoenix

Associate of Science - Criminal Justice

University of Phoenix

High School Diploma -

Sam Barlow High School

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Karen Prosser