Karen Qawi
Burkeville,United States
Summary
I am a highly motivated employee who desires to take on new challenges. I have a strong work ethic, adaptability, and exceptional interpersonal skills. I am adept at working effectively unsupervised and quickly mastering new skills. I am also a hardworking employee with customer service, multitasking, and time management abilities. I am dedicated to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Qualified Mental Health Professional
Connections With Care
Roanoke Rapids, NC
04.2024 - 10.2024
- Developed treatment plans and interventions for individuals struggling with mental illness.
- Collaborated with interdisciplinary team members to coordinate client care.
- Conducted crisis intervention when needed and referred clients to appropriate resources or services as required.
- Participated in case reviews, clinical meetings, training sessions, staff meetings.
- Maintained accurate records according to agency policies and procedures.
- Adhered to ethical standards outlined by the American Psychological Association.
- Provided referrals for additional services or resources as needed.
- Created an open dialogue between clinicians, educators, administrators, families., regarding the status of each client's progress towards meeting his and her treatment goals.
- Monitored, evaluated and recorded client progress with respect to treatment goals.
- Adhered to HIPAA confidentiality requirements by safeguarding files.
- Selected and compiled relevant information and resources for clients to support individuals in overcoming mental and emotional problems.
- Collected information about clients through interviews, observation, or tests.
- Reviewed records to evaluate mental or physical condition of client or patient.
- Developed and optimized treatment plans to help clients continue to progress.
- Enhanced and devised treatment strategies to promote continued progress.
- Documented all patient interactions, treatment plans, and progress notes in electronic health records.
- Utilized evidence-based practices to guide treatment interventions.
- Implemented behavioral management plans to address challenging behaviors.
- Participated in multidisciplinary team meetings to discuss patient care and progress.
- Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
- Prepared and maintained required treatment records and reports.
- Developed and implemented treatment plans based on clinical experience and knowledge.
- Modified treatment activities or approaches as needed to comply with changes in clients' status.
Mental Health Case Manager
Crossroads Community Service Board
Farmville, Virginia
12.2021 - 05.2024
- Provided assessments, diagnoses, and treatment plans for clients with mental health issues.
- Developed individualized treatment plans that addressed the needs of each client.
- Conducted interviews and assessments to identify areas of need and develop appropriate interventions.
- Maintained a high level of confidentiality when working with clients on sensitive matters.
- Collaborated with other professionals to coordinate care for clients with complex needs.
- Provided crisis intervention services as needed in order to ensure safety of clients.
- Monitored progress of clients throughout their course of treatment.
- Tracked data related to client outcomes, program effectiveness, and service utilization rates.
- Educated families about mental health conditions and available resources in the community.
- Advised family members on strategies for supporting their loved ones through recovery process.
- Coordinated referrals to external agencies or specialists when additional support was required by clients.
- Assisted clients in navigating various systems such as housing, employment, education.
- Ensured compliance with all regulations pertaining to Mental Health Case Management services.
- Participated in case reviews and team meetings to discuss best practices for providing quality care.
- Created detailed reports documenting interactions with clients and progress towards goals.
- Responded promptly to emergency calls from distressed individuals seeking assistance.
- Provided guidance on lifestyle changes that could benefit individuals struggling with mental illness.
- Guided clients in developing skills or strategies for dealing with problems.
- Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
- Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Prepared and maintained required treatment records and reports.
- Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
- Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
- Developed and implemented treatment plans based on clinical experience and knowledge.
- Modified treatment activities or approaches as needed to comply with changes in clients' status.
- Assessed patients for risk of suicide attempts or harmful behavior toward others.
- Collected information about clients through interviews, observation, or tests.
- Referred patients or clients to community resources or specialists.
- Met with probation officers and police to exchange necessary information during treatment process.
Education
Master of Science - Social Work
Capella University
Minneapolis, MN12-2025
Bachelor of Science - Human Services
Old Dominion University
Norfolk, VA12-2021
Associate of Science - Associate of Arts and Science
Southside Community College
05-2016
Skills
- Clinical Documentation
- Behavioral assessment
- Patient evaluations
- Progress Monitoring
- Patient Advocacy
- Confidentiality
- Safety and risk assessments
- Client Support
- Goal Development
- Client goal planning
- Confidential records
- Conflict de-escalation
- Patient Evaluation
- Building rapport
- Stress management techniques
- Treatment Planning
- Discharge Planning
- Patient support
- Assignment coordination
- Developing relationships
- Case Documentation
- Tracking client progress
- Crisis Intervention
Affiliations
- I love to read, crochet, and spend time with my family.
Certification
- I am a Qualified Mental Health Professional.
Custom
- I enjoy working with people. I aim to help as many people as possible improve their quality of life and have a positive and better future.
References
References available upon request.
Timeline
Qualified Mental Health Professional
Connections With Care
04.2024 - 10.2024
Mental Health Case Manager
Crossroads Community Service Board
12.2021 - 05.2024
Master of Science - Social Work
Capella University
Bachelor of Science - Human Services
Old Dominion University
Associate of Science - Associate of Arts and Science
Southside Community College
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