Karen Quezada
Colorado Springs,CO
Summary
Self-motivated sales professional with 10 years of experience in fast-paced team environment. Persuasive negotiator with proven success in high volume sales. Passionate about learning and committed to continual improvement. Organized and detail oriented with a strong work ethic
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Executive
Marriott's Ko Olina Beach Club
10.2019 - 05.2023
- Developed top-tier negotiating skills and turned customer objections into sales opportunities.
- Increased client satisfaction by providing personalized timeshare presentations and addressing their unique travel needs.
- Collaborated with internal departments and external partners to finalize sales transactions.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Facilitated successful contract closings by addressing concerns promptly and guiding clients through the entire process stepbystep.
Internet and Fleet Sales Manager
Niello BMW
09.2017 - 05.2018
- Responded to all online leads via email, text or call.
- Managed a team of sales professionals, providing coaching and performance feedback to optimize team success.
- Exceeded sales targets consistently, contributing to the BMW market expansion
- Delivered comprehensive sales reports to senior management, highlighting trends, challenges, and potential growth areas.
- Created deal structure, negotiated, pulled credit bureaus and applied for the loan with the pertaining banks.
Internet Sales Advisor
Niello BMW
04.2016 - 09.2017
- Maintained accurate records of client interactions within the CRM system.
- Performed vehicle demonstrations and test drives
- Improved monthly sales with successful marketing, sales and customer relations approaches.
- Assisted clients with questions regarding the technology and overall features of their vehicle.
- Set up appointments for the internet sales group.
Sales Advisor
Bert Ogden BMW
08.2014 - 02.2016
- Prospected with the use of cold calls, advertising and attending social events
- Attended monthly sales meetings and quarterly sales trainings.
- Served customers with knowledgeable, friendly support at every stage of their vehicle purchase
- Managed customer accounts to secure customer satisfaction and repeat business.
- Drafted necessary paperwork for the purchase of a new or pre owned vehicle.
- Responded to in-person and telephone requests for information about company offerings.
Education
BBA - Marketing
The University of Texas Pan-American
Edinburg, TX05.2014
Skills
- Computer Proficiency and Microsoft Office
- Strong Communication and Interpersonal Skills
- Strategic Prospecting
- Customer Service
- Persuasive Selling
- Objection handling
- Sales Presentations
- Contract Negotiations
- Goal-Driven
- Strong Organization
- Public Speaking
Accomplishments
Marriott Vacation Club - Sapphire Club
Outstanding Sales Performance over $1,000,000 in sales 2021
Certification
- Licensed Mortgage Loan Officer - 2020- Present
- Licensed Real Estate Agent in Hawaii - 2019- Present
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Executive
Marriott's Ko Olina Beach Club
10.2019 - 05.2023
Internet and Fleet Sales Manager
Niello BMW
09.2017 - 05.2018
Internet Sales Advisor
Niello BMW
04.2016 - 09.2017
Sales Advisor
Bert Ogden BMW
08.2014 - 02.2016
BBA - Marketing
The University of Texas Pan-American
- Licensed Mortgage Loan Officer - 2020- Present
- Licensed Real Estate Agent in Hawaii - 2019- Present
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