Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Javier Reyes

Fort Worth

Summary

Dynamic Operations Manager with a proven track record at Stallion Infrastructure Services, excelling in team leadership and problem-solving. Enhanced customer satisfaction through effective communication and streamlined operations, achieving timely project delivery. Skilled in planning and implementation, I foster accountability and drive performance improvements across diverse teams.

Overview

10
10
years of professional experience

Work History

Operations Manager

Stallion Infrastructure Services
10.2020 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

Supervisor

Trend Services
08.2019 - 10.2020
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Assisted with rigging up and down procedures, ensuring timely completion to minimize delays in drilling operations.

Crew Member

Chipotle
02.2018 - 08.2019

Took orders, prepared meals, and collected payments.

  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Operations Manager

Stellar Oilfield Services
01.2015 - 02.2018
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Increased profit by streamlining operations.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.

Education

High School Diploma -

Coronado High School
El Paso, TX

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Planning and implementation
  • Management
  • Operations oversight
  • Work flow planning

Languages

Spanish
Full Professional

Timeline

Operations Manager

Stallion Infrastructure Services
10.2020 - Current

Supervisor

Trend Services
08.2019 - 10.2020

Crew Member

Chipotle
02.2018 - 08.2019

Operations Manager

Stellar Oilfield Services
01.2015 - 02.2018

High School Diploma -

Coronado High School