Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Military Service
Personal Information
Timeline
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Karen Ramsey

Oklahoma City,United States

Summary

Experienced Quality Control Inspector skilled at inspections, assessments and reporting on quality issues. Accomplished at helping companies dramatically improve production through quality control enhancements. Works well with production teams on correcting negative trends and driving improvements.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Quality Control Inspector

Wall Colmonoy Aerobraze Corporation
05.2019 - 09.2023
  • Have knowledge with calibers as well as other measuring tools and hand tools.
  • Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
  • Provided feedback to production team regarding product quality.
  • Updated quality control records and reports.
  • Resolved customer complaints by investigating problems and developing solutions.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Aided in the development of comprehensive quality control training materials, leading to improved inspector competency and effectiveness.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Assisted in developing inspection and testing protocols.
  • Operated and maintained testing equipment.
  • Communicated with production team members about quality issues.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Examined products for imperfections and defects.

Shipping and Receiving Clerk

Wall Colmonoy Aerobraze Corporation
05.2019 - 09.2023
  • Ship product out to customers as well as receive items
  • Familiar with Fedex and UPS websites as well as other deliver company websites
  • Analyzed data to prepare reports and identify process improvements.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Handled day-to-day shipping and receiving overseeing more than 25 packages per day.
  • Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.

Shop Technician

Wall Colmonoy Aerobraze Corporation
05.2019 - 09.2023

Fabricated parts, checked for cracks and damage in weld by water tank and air pressure.

  • Repaired parts, components and assemblies to correct malfunctions.
  • Contributed to a safer work environment by consistently following safety protocols and procedures.
  • Developed and maintained courteous and effective working relationships.
  • Worked well in a team setting, providing support and guidance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Machine Operator/Assembler

Greg Fischer
07.2018 - 09.2018
  • Operated Mold machine as well as measured the products.
  • Participated in ongoing training programs related to machinery operation and safety protocols, staying up-to-date on best practices within the industry.

Cooker Operator

Valley Proteins
03.2018 - 06.2018
  • Operating a large cooker for a rendering company.
  • Observed machine operations to detect clogged feed lines or worn parts.
  • Adjusted machine settings to regulate temperatures, speeds, pressures and other factors.
  • Upheld health and safety standards by maintaining clean equipment and workspaces.
  • Monitored food production and quality control to achieve agreed standards.

Diesel Maintenance

Valley Proteins
10.2017 - 01.2018
  • Basic maintenance on trucks, trailers, yard equipment, and company vehicles.
  • Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
  • Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
  • Utilized proper tools and materials to adhere to safety guidelines.
  • Installed new systems and components in vehicles.
  • Examined engines, transmissions and vehicle systems to diagnose issues.
  • Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
  • Implemented safety protocols to maintain a secure working environment for staff and reduce workplace accidents.
  • Installed and adjusted fuel injection systems and turbochargers to enhance vehicle performance.
  • Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
  • Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
  • Troubleshot and diagnosed problems with brakes, steering, and transmissions.
  • Passionate about learning and committed to continual improvement.

Shop Hand

Goddard Ready Mix
05.2015 - 05.2017
  • Maintenance on both trucks and trailers as well as maintenance on the concrete plants.
  • Maintained a clean and organized shop floor, ensuring safety standards were upheld at all times
  • Assisted team members with various tasks, contributing to a positive work environment and increased productivity.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Monitored machinery to identify concerns, make corrections, or report complex problems.

Army National Guard

United States Army, Active Duty & Army Reserves
08.2009 - 08.2015
  • Repaired engine and transmission components to rebuild engine and enhance vitality.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.

Cashier

Gas Mart
12.2009 - 08.2012
  • Handled money, put up stock, inventory of store items
  • Stocked, tagged and displayed merchandise as required.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.

Education

Diploma -

Rush Springs High School
Rush Springs, OK
05.2009

Skills

  • Diesel Maintenance (8 years)
  • Customer Service (2 years)
  • Military Wrecker Operator (6 years)
  • Parts Runner (2 years)
  • Plant Maintenance (1 year)
  • Food Handling (Less than 1 year)
  • Supervisor (1 year)
  • Machine Operator
  • CSR
  • Diesel Engine Repair
  • Blueprint Reading
  • Brake Repair
  • Hydraulics
  • Mechanic Experience
  • Fabrication
  • Assembly
  • Basic math
  • Mechanical Knowledge
  • Automotive Repair
  • Calipers
  • Micrometer
  • QA/QC
  • Diesel engine repair
  • Blueprint reading
  • Manufacturing
  • Quality control
  • Customer service

Certification

  • Driver's License
  • Forklift Certification

Additional Information

Available for in person on Mondays 8 am to 5 pm. Available for over the phone interviews Monday thru Friday 8 an thru 5 pm.

Military Service

Army National Guard, United States, E4, 08/2009, 08/2015, Diesel Mechanic as well as Wrecker operator. Also, been in charge of equipment and training personal.

Personal Information

Willing To Relocate: Anywhere

Timeline

Quality Control Inspector

Wall Colmonoy Aerobraze Corporation
05.2019 - 09.2023

Shipping and Receiving Clerk

Wall Colmonoy Aerobraze Corporation
05.2019 - 09.2023

Shop Technician

Wall Colmonoy Aerobraze Corporation
05.2019 - 09.2023

Machine Operator/Assembler

Greg Fischer
07.2018 - 09.2018

Cooker Operator

Valley Proteins
03.2018 - 06.2018

Diesel Maintenance

Valley Proteins
10.2017 - 01.2018

Shop Hand

Goddard Ready Mix
05.2015 - 05.2017

Cashier

Gas Mart
12.2009 - 08.2012

Army National Guard

United States Army, Active Duty & Army Reserves
08.2009 - 08.2015

Diploma -

Rush Springs High School
  • Driver's License
  • Forklift Certification
Karen Ramsey