Summary
Overview
Work History
Education
Skills
Accomplishments
Career Focus
Timeline
Generic

Karen R. Branco

Hudson,USA

Summary

Competent and ambitious professional with a successful track record in developing effective strategies to enhance operational efficiency and achieve organizational goals. Proven ability to create motivational strategies, increase productivity, and improve staff performance. Recognized as a team contributor known for integrity, productivity, and high work standards. Possessing extensive knowledge of financial procedures and experience in handling confidential information. Exceptional assessment and planning abilities complemented by well-developed communication skills. Compatible with establishing positive working relationships. Capable of evaluating, balancing, and responding to fast-changing priorities and emergency situations. Responsible, decisive, flexible, conscientious, and self-motivated. Proficient in processing all teller and loan transactions as well as second mortgages. Well-versed in IRA and retirement accounts, ACH processing, and check clearing. Strong customer service skills including the ability to relate well to diverse populations and represent the organization professionally. Actively involved as a member of the local Chamber of Commerce, creating visibility for Liberty Bay among local businesses. Mortgage lending professional with comprehensive experience in loan origination and client advisement. Proven ability to streamline loan processing while ensuring adherence to regulatory requirements and maintaining strong client relationships. Valued for collaborative teamwork and a results-driven approach that seamlessly adapts to changing market conditions.

Mortgage lending professional with comprehensive experience in loan origination and client advisement. Proven ability to streamline loan processing and ensure adherence to regulatory requirements while maintaining strong client relationships. Valued for collaborative teamwork and results-driven approach, adapting seamlessly to changing market conditions.

Overview

30
30
years of professional experience

Work History

Mortgage Loan Officer

Liberty Bay Credit Union
01.2022 - Current

Branch Manager

Liberty Bay Credit Union
01.2012 - 01.2022
  • In management roles, developed plans to ensure highest level of quality and service, meet customer needs, and improve profit potential.
  • Planned, administered, and effectively managed established operating budgets for the branch.
  • Identified and implemented process improvements resulting in increased productivity and efficiency.
  • Successfully oversee everyday branch functions and balancing.

Assistant Branch Manager/Universal Rep

Liberty Bay Credit Union
01.1999 - 01.2012

Teller

Liberty Bay Credit Union
01.1995 - 01.1999

Education

Salem State College
Salem, MA
01.1995

Skills

  • Customer service expertise
  • Team leadership
  • Effective problem resolution
  • Proficient in Google Docs
  • Training development
  • Effective cross-selling
  • Standards compliance
  • Collaborative team development
  • Financial reconciliation processes
  • Effective organization skills
  • Performance assessment
  • Process design
  • Microsoft software proficiency
  • Goal oriented
  • Relationship selling
  • Loan origination
  • Residential mortgage lending regulations

Accomplishments

  • In management roles, developed plans to ensure highest level of quality and service, meet customer needs, and improve profit potential.
  • Planned, administered, and effectively managed established operating budgets for the branch.
  • Identified and implemented process improvements resulting in increased productivity and efficiency.
  • Successfully oversee everyday branch functions and balancing.

Career Focus

A position that requires exceptional interpersonal skills, successful relationship management practices, and strong organizational, decision making, cross selling and problem solving capabilities. Provide a strong member service experience, with the ability to resolve complaints/issues seamlessly with a positive reflection. To create a remarkable member experience for all current and future members by understanding the needs of the membership.

Timeline

Mortgage Loan Officer

Liberty Bay Credit Union
01.2022 - Current

Branch Manager

Liberty Bay Credit Union
01.2012 - 01.2022

Assistant Branch Manager/Universal Rep

Liberty Bay Credit Union
01.1999 - 01.2012

Teller

Liberty Bay Credit Union
01.1995 - 01.1999

Salem State College
Karen R. Branco