Summary
Overview
Work History
Education
Skills
Timeline
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Reau Karen

Erie,MI

Summary

I am a hardworking individual trying to expand my skills in other job opportunities. I am detailed oriented and have great organizational skills. I am a team player and want ot work with any employer that fits my needs.

Overview

20
20
years of professional experience

Work History

Production Operator

Vestis Uniforms
10.2022 - Current

My duties includes putting in data into the computer and checking garments for defects as well as helping out in other areas in this facility such as cleaning and checking supplies. I also worked in the tunnel dept hanging garments on the line and checking defects. i also worked in shipping bagging up white lab coats.

  • Used equipment properly to avoid workplace hazards or injuries.
  • Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
  • Set up and adjusted machines for day-to-day operations.
  • Participated in training sessions to enhance skills and knowledge.
  • Documented production information via daily system logs and discussed issues with management.
  • Inspected final products for defects and flaws using proper QA procedures.
  • Conducted thorough inspections of finished products, ensuring that they met or exceeded all specifications before shipment to customers.
  • Maintained detailed records of production data, ensuring accuracy for inventory tracking and performance evaluation purposes.
  • Developed strong communication channels with team members, fostering a collaborative work environment that resulted in improved processes.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Made sure that products were produced on time and are of good quality.

Office Coordinator

Pat's Trucking Company
10.2020 - 10.2022
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Tracked records, filed documents, and maintained communication between clients to manage office activities.
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
  • Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Facilitated a positive work environment by addressing employee concerns and providing support when needed.
  • Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.

Retail Sales Associate

Goodwill Industries of Michigan
09.2020 - 10.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Greeted customers and provided outstanding customer service.
  • Implemented feedback from customer surveys to enhance shopping experience.
  • Developed rapport with regular customers, fostering welcoming store atmosphere.
  • Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
  • Monitored sales trends to advise on restocking, ensuring popular items were always available.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Prioritized helping customers over completing other routine tasks in store.
  • Developed strong rapport with customers and created positive impression of business.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.

Production Operator

JCIM Manufacturing
10.2005 - 10.2022
  • Used equipment properly to avoid workplace hazards or injuries.
  • Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
  • Set up and adjusted machines for day-to-day operations.
  • Participated in training sessions to enhance skills and knowledge.
  • Documented production information via daily system logs and discussed issues with management.
  • Inspected final products for defects and flaws using proper QA procedures.
  • Improved production efficiency by optimizing machine settings and conducting routine maintenance.
  • Conducted thorough inspections of finished products, ensuring that they met or exceeded all specifications before shipment to customers.
  • Maintained detailed records of production data, ensuring accuracy for inventory tracking and performance evaluation purposes.
  • Developed strong communication channels with team members, fostering a collaborative work environment that resulted in improved processes.
  • Seamlessly transitioned between various machines when needed, demonstrating proficiency in multiple aspects of the production process.
  • Increased overall output by effectively managing resources and prioritizing tasks according to deadlines.
  • Boosted team productivity by training new hires and cross-training existing employees on multiple tasks.
  • Demonstrated flexibility in adapting to changing priorities while maintaining focus on meeting production targets and deadlines.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Complied with company and OSHA safety rules and regulations.
  • Made sure that products were produced on time and are of good quality.
  • Inspected products and machines to maintain quality and efficiency.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Maintained organized work area by cleaning and removing hazards.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Collaborated with other departments to optimize production workflows.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.

Education

High School Diploma -

St Mary's Academy
Monroe, MI
06.1986

Certificate - Computer Networking

Monroe Community College
Monroe, MI
09-2010

Skills

  • Reliability and punctuality
  • Manufacturing
  • Adaptable to change
  • Material quality control
  • Assembly line experience
  • Assembly and production
  • Safety protocols adherence
  • Production line efficiency
  • Operations support
  • Process improvement
  • Physical labor
  • Quality assurance
  • Product assembly
  • Continuous improvement mindset
  • Heavy lifting
  • Supply chain management
  • Inventory tracking
  • Production logging
  • Conveyor belt operation
  • Shipping support
  • Part sorting and assembly
  • Workplace organization
  • Process improvement techniques
  • Attention to detail
  • Machinery operation
  • Manufacturing experience
  • Good communication
  • Strong work ethic
  • Computer skills
  • Basic math
  • Teamwork and collaboration
  • Workplace safety
  • Start up procedures
  • Machinery operations
  • Shipping and labeling
  • Quality control

Timeline

Production Operator

Vestis Uniforms
10.2022 - Current

Office Coordinator

Pat's Trucking Company
10.2020 - 10.2022

Retail Sales Associate

Goodwill Industries of Michigan
09.2020 - 10.2022

Production Operator

JCIM Manufacturing
10.2005 - 10.2022

High School Diploma -

St Mary's Academy

Certificate - Computer Networking

Monroe Community College
Reau Karen