Karen Rebollar
Chicago,IL
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
8
8
years of professional experience
Work History
Teacher
Bright Horizons
Chicago, IL
01.2023 - Current
- Developed and implemented age-appropriate lesson plans for children aged two years, promoting cognitive, social, and emotional development
- Created a nurturing and stimulating classroom environment conducive to learning and exploration
- Built strong relationships with children and families, establishing open communication and trust
- Adapted teaching strategies to meet the evolving needs of children, ensuring a personalized approach to learning
Test Scorer
Metritech Inc.
Champaign, IL
04.2023 - 09.2023
- Utilized advanced software tools to accurately assess and grade student-written exams, ensuring quality and precision
- Managed a high volume of tasks while maintaining attention to detail and efficiency
- Provided constructive feedback to students via digital platforms, fostering improvement in academic performance
- Conducted quality assurance checks on all scoring documents.
Customer Service Associate
Party City
Chicago, IL
01.2020 - 01.2022
- Provided excellent customer service in a high-paced retail environment, assisting with party supplies and decorations
- Helped customers plan events by recommending themed products and providing creative ideas
- Maintained the organization of store displays, ensuring products were readily available and easy to access
- Processed transactions efficiently while managing customer inquiries and resolving any concerns
Customer Service Associate
Bona Fashion
Chicago, IL
01.2017 - 01.2019
- Greeted and assisted customers, ensuring they felt welcomed and valued upon entering the store
- Offered expert advice and personalized solutions to customer inquiries, ensuring satisfaction and increasing sales
- Demonstrated extensive product knowledge, guiding customers in selecting beauty products that fit their needs
- Managed sales transactions, operated the cash register, and maintained store merchandising standards
Education
Bachelor of Science - Psychology
University of Illinois At Chicago
Chicago, IL12-2022
Timeline
Test Scorer
Metritech Inc.
04.2023 - 09.2023
Teacher
Bright Horizons
01.2023 - Current
Customer Service Associate
Party City
01.2020 - 01.2022
Customer Service Associate
Bona Fashion
01.2017 - 01.2019
Bachelor of Science - Psychology
University of Illinois At Chicago