Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Karen Resto

Karen Resto

Rahway,NJ

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader, that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

10
10
years of professional experience

Work History

Office Manager/Data Operations Manager

Spins, LLC
Edison, NJ
05.2018 - 09.2022
  • Oversaw satellite office, responsible for all administrative and building concerns including facility management
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Arranged all travel accommodations for visitors to and from Chicago
  • Trained personnel in data entry, equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision. Improved data collection procedures, resulting in 50% increase in collected data over 3 years
  • Oversaw development and implementation of improvements to support and network operations.
  • Leveraged automation software to execute tasks on core computer and server systems.
  • Reviewed data for deficiencies or errors to correct incompatibilities and check output.
  • Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Recommended changes in programs, routines and quality control standards to improve efficiency.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.

Office Manager/Database Administrator

Food Facts
Edison, NJ
07.2012 - 05.2018
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Managed CEO's itinerary and calendar, handled reservations, briefings and traveling needs
  • Coordinated special projects and managed schedules.
  • Reported to senior management on organizational performance and progress toward goals.
  • Streamlined and monitored quality programs to reduce costs by 22% and increased productivity by working with developers to create new data entry system.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.

Education

Bachelor of Arts -

Rutgers, The State University of New Jersey
New Brunswick, NJ

Skills

  • Administration and Operations
  • Calendar Management/Scheduling
  • Microsoft Office, Jira, Asana, Adobe Suite
  • Report Writing/Editing
  • Workflow Optimization
  • Training and Development
  • Event Coordination
  • Client Correspondence
  • Project Management
  • Workflow Planning
  • Database Administration

Timeline

Office Manager/Data Operations Manager

Spins, LLC
05.2018 - 09.2022

Office Manager/Database Administrator

Food Facts
07.2012 - 05.2018

Bachelor of Arts -

Rutgers, The State University of New Jersey
Karen Resto