Karen Rich
Natick,MA
Summary
Skilled Financial Controller bringing 25 years of experience working with Computer Software and Legal organizations. Proven leadership and success in leading teams in achieving financial goals. Accomplished in working with executive leaders to develop business, financial and growth strategies. Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success.
Overview
30
30
years of professional experience
Work History
Financial Controller
Vivantio Limited
08.2011 - Current
- Introduced internal controls to monitor critical areas of financial control and devised policies to ensure corrective actions addressed risks or deficiencies.
- Verified accurate completion of corporate income tax returns and optimal use of favorable tax codes.
- Accurately completed financial statement audits and thoroughly reviewed results.
- Supported executive-level decision making through the development of clear KPIs, financial metrics and dashboards.
- Prepared accurate financial reports and monthly statements for accounts receivable.
- Managed a team of finance professionals, providing guidance, support, and ongoing training to ensure continued growth and development.
- Prepared balance sheets, cash flow reports and income statements.
Counseling Intern
UK National Health Service (NHS)
01.2009 - 09.2011
- Facilitated group counseling sessions to support and encourage client growth.
- Promoted a safe and supportive environment for clients, fostering trust and open communication in therapy sessions.
- Performed 200 hours of supervised group and individual counseling sessions.
- Developed strong rapport with diverse clientele by demonstrating empathy, active listening, and cultural sensitivity during therapy sessions.
- Improved client self-awareness by guiding them through exercises in self-reflection, goal-setting, and personal growth.
- Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
- Provided education on mental health topics and resources to clients.
- Collaborated with multidisciplinary teams to ensure coordinated care, resulting in holistic support for clients.
Group Department Manager
Osborne Clarke
03.1997 - 09.2009
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Increased productivity by identifying bottlenecks and implementing targeted solutions.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Communicated with managers of other departments to maintain transparency.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
Personal Assistant to the Managing Director
Wards Solicitors
09.1993 - 09.2000
- Implemented new office procedures to streamline administrative tasks and increase efficiency levels within the workplace environment.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH05.2024
Skills
- Accounting management
- Financial statements expertise
- Internal controls development
- Collections understanding
- Case Documentation
- Grief and Loss Counseling
- Group Counseling
- Goal Setting
- Individual Counseling
Timeline
Financial Controller
Vivantio Limited
08.2011 - Current
Counseling Intern
UK National Health Service (NHS)
01.2009 - 09.2011
Group Department Manager
Osborne Clarke
03.1997 - 09.2009
Personal Assistant to the Managing Director
Wards Solicitors
09.1993 - 09.2000
Bachelor of Arts - Psychology
Southern New Hampshire University
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