Karen Richardson

• Cultivated strong relationships with potential homebuyers and community stakeholders.
• Conducted market research to identify housing trends and customer preferences.
• Managed customer inquiries regarding home features and financing options.
• Collaborated with construction teams to ensure timely project completion and adherence to quality standards.
• Resolved customer complaints efficiently via phone or email, enhancing overall service quality.
• Monitored competitor activities to maintain competitive market positioning.
• Implemented CRM systems to streamline lead management processes.

• Generated sales throughout entire sales cycle, from prospecting to contract closure.
• Conducted meetings with prospective buyers and Realtors to discuss home sites and options.
• Negotiated favorable pricing with builders on behalf of clients and Realtors.
• Achieved or surpassed sales targets in each community.
• Drafted and reviewed purchase agreements for prospective homeowners.
• Maintained a well-organized and appealing model home for builder presentation.

Demonstrate outstanding customer service, building and maintaining a loyal client base, providing buyers with product knowledge and working communication while building a new home until home closes.

By delivering an unforgettable experience for every guest by maintaining our company's values of commitment, courage, integrity, passion and trust. Meet or exceed sales goals as needed in each community.

• Guided homebuyers through selection of new home designs and features.
• Conducted tours of model homes to showcase community offerings and benefits.
• Managed customer inquiries and provided expert advice on financing options.
• Negotiated sales contracts with customers and monitored progress throughout the process.

• Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
• Explain to potential buyers the different types of mortgage loans and credit options that are available, as well as the terms of those services.
• Send out loan disclosures, structure file for underwriting, and provide excellent customer service. Clear loan conditions, check HUD 1, and send closing documents to the title company.

• Managed real estate transactions from initiation to closing.
• Showed residential properties and explained features, value and benefits of available homes.
• Oversaw and negotiated offers for real estate purchases on clients' behalf.
• Promoted property sales through advertisements, open houses and participation in multiple listing services.
• Advised prospective clients on current market activities and optimal buying or selling choices.

• Meet with prospective buyers and Realtors to review home sites, floor plans, options, pricing and financing options.
• Deliver an unforgettable experience for every guest by maintaining our company’s values of commitment, courage, integrity, passion and trust. 
• Meet with prospective buyers and Realtors to review home sites, floor plans, options, pricing and financing options.
• Market each community assigned with prospective Real Estate Agents and offices for potential clients.
• Negotiate with the builder on the behalf of clients and Realtors to get to an agreeable price to close on the property.
• Write and review the purchase agreement with the prospective new homeowners.
• Maintain a beautiful and well ran model home for the builder