Karen Riddle
Apache Junction,AZ
Summary
Focused Assistant Parts Manager, well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering 28 years of progressive experience in field.
Overview
28
28
years of professional experience
Work History
Assistant Parts Manager
East Valley Nissan
04.2019 - Current
- Assist Parts Manager with duties, when they are out for the day, such as coding of invoices, and receipt of outside purchases from vendors.
- Upgrade backordered parts from overnight to CSC to STP, if needed
- Shipping/Receiving
- Print out bin sheets for weekly bin checks
- Purge special order bins of parts over 30 days, as well as remind sales people to call retail customers to pick up parts ordered.
- Oversee special orders, ranging from daily check-ins to locating the parts in the special order bins.
- Assist part manager in monitoring of current parts inventory.
- Run monthly reports for review of obsolete parts that will be included in the monthly obso return
- Pull monthly obso to return to vendor
- Inventory management tasks, preparing for and taking part in annual parts inventory
- Order daily special orders for customers, repair shops, and service department.
- Receipt of daily stock and special orders, including the inspection of damaged boxes, stocking parts and properly labeling of them.
- Processing of back-orders and transfers of daily stock and special orders
- Invoice daily special orders for in town ad out of town deliveries
- Daily processing of credit cards, checks and cash from deliveries.
- Process and reshelve return orders to ensure that credit is granted for returned parts.
- File claim for damaged parts, return to vendor and list on the pending credit spreadsheet.
- Daily reconciliation of manufacturer invoices, including credits for damaged parts and obso return
- Implemented new procedures for improving inventory control and reducing time required locating parts by modifying and locations.
- Dispatch drivers for daily deliveries
- Train and oversee warehouse staff
- Conduct research to address packaging errors.
- Input and processing of core returns.
- Shipping out of town orders using NRG transport, Fedex, or UPS
- Processing of warranty returns to Nissan
- Communicate with depot and DDS when issues arise
- Assist parts sales people when they need help with various items.
Shipping/Receiving, Warehouse Manager
East Valley Nissan/Earnhardt Nissan
11.2008 - 04.2019
- Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
- Unpacked, examined and routed incoming shipments, rejected damaged items and recorded shortages.
- Transported materials and items from receiving or production areas to storage or to other designated areas using conveyors, dollies and other motorized or manual transportation equipment.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Dispatch drivers for daily deliveries
- Process returns for damaged parts
Shipping/Receiving, Warehouse Manager, Dispatcher
Earnhardt Chrysler/Earnhardt Nissan
08.1995 - 11.2008
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Received incoming shipments, compared contents against associated records, and filed claims for shortages.
- Ran sheets for weekly bin checks, and reconciled discrepancies
- Processed claims for damaged parts received from manufacturer.
- Reconciled cash and cod schedules.
- Reconciled end of the month information, such as billed not received, received not billed, to be given to parts manager.
- Receipt of parts purchase orders from other automotive vendors.
- Filled in for dispatcher when she was off work.
- Located missing parts.
Education
Associate of Science - Business
Mesa Community College
Mesa, AZSkills
- Staff Training
- Standard Operating Procedures Understanding
- Customer Loyalty
- Return Processing
- Inventory Control
- Shipping/Receiving
- Invoice Processing
- Microsoft Office
- Reviewing Deliveries
- Obsolescence Control
- Inventory Auditing
- Managing Parts
Timeline
Assistant Parts Manager
East Valley Nissan
04.2019 - Current
Shipping/Receiving, Warehouse Manager
East Valley Nissan/Earnhardt Nissan
11.2008 - 04.2019
Shipping/Receiving, Warehouse Manager, Dispatcher
Earnhardt Chrysler/Earnhardt Nissan
08.1995 - 11.2008
Associate of Science - Business
Mesa Community College
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