Karen Rivera
Carmel,CA
Summary
My name is Karen Rivera and I am 16 years old. I was born on January 10th 2008. I attend Carmel High School and I am currently a junior. During my free time I like to help my parents clean around the house, read books, go on walks, or just hangout with my family. I enjoy cooking and making expresso drinks or hanging out with my friends. Since I was about 11 years old I have helped my mom do housekeeping jobs whenever she needed help on the weekends. I am able to keep places clean and organized. Im able to customize drinks to the customers request. I offer great customer service. Being kind is something I am great at. I can work after school so at 3 till closing. I am also available on weekends. Thank you for taking the time to read my resume:)
Overview
4
4
years of professional experience
Work History
House Keeping
Mom
Pebble Beach, California
01.2020 - 07.2024
- Helped clean the houses
- Organized
- Flexible Schedule
- Listened clearly to instructions
- Performed light housekeeping duties such as laundry and meal preparation.
- Performed housekeeping duties, including laundry, vacuuming and dusting.
- Stocked supply closets with necessary items for housekeeping staff.
- Completed housekeeping tasks on equipment, quarters and job site.
- Stocked cleaning supplies in housekeeping closets.
- Helped clean and organize a spa
Cashier/Customer Service
Lilly Maes Cinnamon Rolls
Monterey, CA
08.2022 - 08.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer inquiries regarding store policies and procedures.
- Performed other duties as assigned by management.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Answered customer questions and provided store information.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Helped customers find specific products, answered questions, and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Welcomed customers, offering assistance to help find store items.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Built and maintained productive relationships with employees.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Education
N/A -
Carmel High School
Carmel-by-the-Sea, CA06-2026
Skills
- Housekeeping Operations
- Housekeeping
- Housekeeping understanding
- Housekeeping skills
- Great customer service
- listens to directions
- friendly
- clean
- Keeps organized
- Can make different coffee drinks
- Smart
- Hard worker
- Flexible
- Multitasking
- Excellent Communication
- Customer Service
- Dependable and Responsible
- Active Listening
- Organizational Skills
- Calm Under Pressure
- Decision-Making
- Can help upset customers
Timeline
Cashier/Customer Service
Lilly Maes Cinnamon Rolls
08.2022 - 08.2023
House Keeping
Mom
01.2020 - 07.2024
N/A -
Carmel High School