Summary
Overview
Work History
Education
Skills
Charity Work
References
Timeline
Generic

Karen Robinson

Mesa,AZ

Summary

Customer Service/Shipping and Receiving Clerk with a proven ability to establish and maintain excellent communication and relationships with clients. Over 10+ years of Customer Service experience. Adept in general accounting and finance transactions. Dedicated to identifying customer needs and delivering effective solutions to all problems. Able to effectively self-manage during independent projects, as well as collaborate in a team setting.

Overview

11
11
years of professional experience

Work History

Customer Service Representative

San Tan Welding
San Tan Valley, Arizona
08.2016 - 12.2023
  • Assisted customers with ordering.
  • Suggesting alternative products to better suit their needs.
  • Solving customer issues and helping with any problems that might occur
  • Communicating and answering questions for customers, vendors and drivers in person, via email and over the phone.
  • Helped restructure the online sales portal and increased sales by 30%.

Customer Service

Web.com
Jacksonville, Florida
09.2012 - 06.2016
  • Website design, assisting clients with website management.
  • Customer retention, resolving product and service complaints.
  • Helped organize employee rewards and prizes.

Education

Lindbergh High School

Southwest Missouri State

Skills

  • Microsoft Office
  • Microsoft Office Word
  • Microsoft PowerPoint
  • Microsoft Excel
  • Ability to Work Under Pressure
  • Communication Skills
  • Highly organized and efficient
  • Fast Learner

Charity Work

Feed My Starving Children, Mesa, Arizona, twice a month, packing food boxes

References

References available upon request

Timeline

Customer Service Representative

San Tan Welding
08.2016 - 12.2023

Customer Service

Web.com
09.2012 - 06.2016

Lindbergh High School

Southwest Missouri State

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Karen Robinson