Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Karen Rodriguez

Tolleson,AZ

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure Assistant Manager position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Assistant Manager

Dunlap & Magee
03.2017 - Current
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
  • Escalated major issues to property manager for immediate remediation.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Collected and maintained careful records of rental payments and payment dates.
  • Completed annual rent calculations using housing database software.

Leasing Agent

Dunlap & Magee
02.2014 - 03.2017
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Distributed and followed up on tenant renewal notices.
  • Participated in property inspections to prepare for move-ins and move-outs.
  • Verified tenant incomes and other information before accepting lease applications.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.

Housekeeper

Dunlap & Magee
01.2012 - 02.2014
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Light touch up cleaning on occupied units.
  • Verified cleanliness and organization of storage areas and carts.
  • Changed bed linens and collected soiled linens for cleaning.

Education

Veterinarian Assisting

Apollo College
07.2009

High School Diploma -

Estrella High School
Avondale, AZ
11.2007

Skills

  • Professional and Courteous
  • Customer Service
  • Property Tours and Inspections
  • Onsite Tours
  • Application Process Proficiency
  • Appointment Scheduling
  • Tenant Relations
  • Unit Inspection

Languages

Spanish

Certification

  • Tax Credit Certified

Timeline

Assistant Manager

Dunlap & Magee
03.2017 - Current

Leasing Agent

Dunlap & Magee
02.2014 - 03.2017

Housekeeper

Dunlap & Magee
01.2012 - 02.2014

Veterinarian Assisting

Apollo College

High School Diploma -

Estrella High School

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Karen Rodriguez