Karen Rodriguez
Wendell,NC
Summary
Accomplished bilingual Clinical Medical Assistant with a proven track record at Growing Child Pediatrics, adept in patient care and clinical documentation. Excelled in venipuncture and patient flow management, enhancing patient experience through compassionate support and efficient coordination. Skilled in HIPAA compliance and bilingual communication, significantly improved clinic efficiency and patient satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Clinical Medical Assistant
Growing Child Pediatrics
05.2017 - 11.2022
- Managing patient intake, and organizing medical documentation.
- Comforted anxious patients before procedures (lab work: venipunctures, injection, flu test. covid test. strep test, mono test ect. ) and listened to concerns, offering support, and compassion.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Ordered clinical supplies.
- OSHA Officer
- Handled employees lab folders and updated them annually.
- Maintenance clinical lab machinery.
- Translated spanish / english
- Demonstrated expertise in performing EKGs, phlebotomy procedures, injections administration ensuring accuracy in each procedure performed.
- Supported successful treatment plans by preparing patients for examinations, discussing treatment options, and providing clear instructions on medication usage.
- Ensured accurate diagnoses by proficiently collecting lab specimens and conducting routine tests.
- Reduced wait times for patients by effectively coordinating physician schedules and exam room availability.
- Assisted with patients, supported physical, and emotional needs across multiple sites and locations.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Improved patient care by efficiently updating and maintaining electronic health records.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Equipped patients with assistance required for basic care.
- As the Infection Prevention Liaison I Maintained a clean and safe clinical environment through diligent sterilization of medical equipment and adherence to infection control protocols.
- Supported clinic''s vaccination program by administering immunizations, tracking patient records, and providing information on vaccine schedules.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Medica Assistant/Medical Assistant Intern
Sunshine Pediatrics
09.2016 - 02.2017
- Supported practitioner in a busy pediatric office, up to 30 patients per day.
- Roomed Patients recorded vitals and medical history in EMR system (Health Matics)
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Administered injections/ vaccinations (HPV, MMR, TDAP/Dtap, Hep B, Varicella, Meningococcal, FLu, and Covid)
- preformed school and sports physicals; Supported lab staff: phlebotomy (butterfly and fingersticks), Urinalysis, mono, strep, flu, covid, pregnancy and vaginal cultures.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
- Collected histories, vitals, and current complaints via patient interviews.
- Created and prepared patient charts accurately for clinics and medical professionals.
- Streamlined check-in process by verifying patient information and promptly updating electronic health records.
- Contributed to the overall safety of the clinic environment by strictly adhering to infection control and sterilization procedures in all aspects of patient care.
- Performed medical chart reviews to confirm accuracy and completeness.
- Maintained clean and safe clinic environment to prevent injuries.
- Collected and documented patient medical information such as blood pressure and weight.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Prepared lab specimens for diagnostic evaluation.
- translating spanish/ english for patients and their families.
- handling administrative task such as answering multiple phone lines, patient check-in/out, scheduling patients, Patient call backs, prescription call-ins, insurance verification, accepted payment; refferals, medical record requests, and ordering supplies.
Librarian Assitant
ECPI University
05.2015 - 09.2015
- Supported librarians in maintaining an organized, up-to-date collection through meticulous cataloging and shelving tasks.
- Developed subject expertise on selected topics to better assist patrons with specialized research needs.
- Contributed to a welcoming library environment by promptly addressing patron inquiries and concerns.
- Enhanced library user experience by providing efficient assistance in locating and accessing materials.
- Placed books on proper shelves when returned to circulation.
- Set up computer and digital device access, providing assistance with use and operation.
Lead Teacher
Childrens Academy
05.2014 - 12.2014
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Endured classroom met ECED code ( Early childhood Education)
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
Lead Teacher
Kids Educational Center
10.2011 - 05.2014
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Endured classroom met ECED code ( Early childhood Education)
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
Sales Associate
Walmart
02.2011 - 10.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Ross Dress for Less
10.2009 - 02.2011
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Secretary
SCR Construction Services
08.2005 - 09.2008
- Answered and routed calls
- Utilized computer skills
- Provided courteous customer service
- Processed payroll
- Provided administrative support
- Prepared invoices, faxes, and paychecks
- Bank deposit
Education
Associate of Science - Health Sciences Medical Assistant
ECPI University
Raleigh12.2016
Skills
- Blood pressure monitoring
- Venipuncture
- Vital signs monitoring
- HIPAA Compliance
- Patient confidentiality
- Electronic Health Records
- Specimens collection and processing
- Clinical Documentation
- Vital Sign Monitoring
- IV Insertion
- Capillary puncture
- Phlebotomy Techniques
- Immunization Administration
- Specimen Collection
- Autoclave Operation
- EKG Monitoring
- Laboratory Testing
- Injection Administration
- Pediatric Care
- Urinalysis Procedures
- Customer Service
- Maintaining confidentiality
- Phlebotomy
- Patient Flow Management
- Patient Management
- Laboratory maintenance
- Phone Etiquette
- Anatomy Knowledge
- Epic
- CPR
Certification
- Certified Clinical Medical Assistant (CCMA) 2016
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Clinical Medical Assistant
Growing Child Pediatrics
05.2017 - 11.2022
Medica Assistant/Medical Assistant Intern
Sunshine Pediatrics
09.2016 - 02.2017
Librarian Assitant
ECPI University
05.2015 - 09.2015
Lead Teacher
Childrens Academy
05.2014 - 12.2014
Lead Teacher
Kids Educational Center
10.2011 - 05.2014
Sales Associate
Walmart
02.2011 - 10.2011
Sales Associate
Ross Dress for Less
10.2009 - 02.2011
Secretary
SCR Construction Services
08.2005 - 09.2008
Associate of Science - Health Sciences Medical Assistant
ECPI University
- Certified Clinical Medical Assistant (CCMA) 2016
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