Karen Rodriguez
Hillsboro
Summary
Dynamic Licensed Nursing Home Administrator with a proven track record at Avir at Itasca, excelling in operational efficiency and patient relations. Spearheaded compliance initiatives and enhanced care quality, resulting in improved patient outcomes. Adept at strategic business development and fostering teamwork, ensuring a resident-centered approach to care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Licensed Nursing Home Administrator
Avir at Itasca
11.2019 - Current
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Presented financial reports such as income documents, balance sheets and cash flow statement to board of directors.
- Championed a resident-centered approach to care by actively soliciting feedback from patients'' families regarding their experiences at the nursing home facility.
- Utilized data analysis techniques to identify trends in patient outcomes and inform strategic decision-making processes.
- Maintained accurate documentation of all relevant information, including licensure renewals, annual surveys, and corrective action plans, to ensure ongoing compliance with state regulations.
- Controlled accounts payable, accounts receivable, billing and claims processes to obtain maximum reimbursement from Medicare, Medicaid and other insurance providers.
- Ensured seamless transitions between shifts by effectively communicating pertinent information during daily handoff meetings among department heads.
- Strengthened partnership with local educational institutions, increasing opportunities for student internships and clinical rotations within the facility.
- Facilitated ongoing staff development through comprehensive training programs, mentorship opportunities, and performance evaluations.
- Improved patient care by implementing effective care plans and coordinating interdisciplinary team meetings.
- Handled employee write-up documentation and incident reports to actualize corrective action plans and deliver solutions.
- Served as an advocate for resident rights, addressing any concerns or grievances promptly and ensuring fair resolution.
- Ensured regulatory compliance by conducting internal audits, addressing deficiencies promptly, and maintaining up-to-date knowledge of industry standards and regulations.
Director of Nursing
Homestead of Itasca (Avir at Itasca)
10.2014 - 10.2019
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Performed rounds to observe care and interview staff, residents, and families.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT07-2018
Skills
- Organizational leadership
- Process optimization management
- Workflow improvement
- Effective team leadership
- Effective occupancy planning
- Resident care
- Hospital coordination
- Budgeting expertise
- Teamwork and collaboration
- Customer service
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Patient safety
Certification
- NHA - Licensed Nursing Home Administrator
- RUG certified
- BCLS
DON of the year candidate for THCA 2018
I was nominated by the Administrator at the time with reference letters from Medical Director, Residents in Family. I was chosen as the candidate for our region out multiple homes. I was presented an award at the Annual THCA conference in Dallas.
Timeline
Licensed Nursing Home Administrator
Avir at Itasca
11.2019 - Current
Director of Nursing
Homestead of Itasca (Avir at Itasca)
10.2014 - 10.2019
Bachelor of Science - Nursing
Western Governors University
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