Dynamic professional with a strong background in customer service and retail operations, notably as a Retail Keyholder at Lane Bryant. Proven ability to train employees and enhance store performance through effective merchandising strategies. Bilingual and skilled in cash handling, consistently delivering exceptional results while fostering positive client relationships.
Work History
Painter
1 Year 5 Months
DPM | 10.2018 - 03.2020
Executed surface preparation and painting techniques for diverse projects, ensuring high-quality finishes.
Painted surfaces using brushes, spray guns, and paint rollers.
Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
Painted indoor areas such as hallways, bathrooms, and lobbies.
Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
Improved customer relations through strong communication skills and attention to detail in all projects.
Stylist Sales Associate
4 Months
Lane Bryant | 09.2021 - 01.2022
Collaborated with team members to maintain an organized and visually appealing sales floor.
Assisted customers in selecting clothing and accessories to enhance personal style.
Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
Residential House Cleaner
1 Year 5 Months
Adriana Clark | 04.2020 - 09.2021
Coordinated with clients to customize cleaning plans based on individual needs and preferences.
Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
Demonstrated expertise in handling delicate surfaces such as hardwood floors or antique furniture by using appropriate techniques that prevented damage.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Changed bed linens and collected soiled linens for cleaning.
Retail Keyholder
4 Years 9 Months
Lane Bryant | 01.2022 - Current
Trained new staff on operational procedures and customer service best practices.
Collaborated with team members to create visually appealing displays that attracted customers and boosted sales.
Assisted store management in achieving sales targets through effective merchandising strategies and staff training.
Managed the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals.
Education
High School Diploma
Penn Foster Career School | Scranton, PA | 06.2017