Karen Rotella
Toms River,NJ
Summary
Highly articulate and personable professional with exceptional communication skills, both over the phone and in person. A natural people person, passionate about assisting others and fostering positive interactions. Proficient in multitasking to ensure a productive and efficient workday. Skilled in data entry, computer operations, and administrative tasks, including answering and directing phone calls with professionalism and accuracy. Dedicated to delivering outstanding service and contributing to team success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Order Processing Specialist
Ocean County Powersports
Toms River, NJ
05.2014 - Current
- Print and review invoices for online orders.
- Accurately enter order details into the company database, ensuring data integrity.
- Verify prices, quantities, and product details to maintain consistency and accuracy.
- Collaborate with team members to resolve discrepancies or issues with orders.
- Maintain organized records of processed orders for future reference.
- Uphold company standards for efficiency, accuracy, and attention to detail in all tasks.
Server
The Grille at Westlake
Jackson, NJ
- Serve customers with their food & drinks.
- Prep food for the shift or event.
- Answer phone calls and take reservations.
- Assist in bar area as needed.
- Ensure each customer receives the best service.
Receptionist/Data Entry
Ocean Salon Systems
Lakewood, NJ
- Answer phones, take messages, direct calls to proper extension.
- File and take orders from customers.
- Look up products and pricing.
- Input orders into database as needed.
- Run daily reports.
Education
High school - Cosmetology
Madison Central
01.1988
Skills
- Order Entry
- Accounts Receivable
- Filing
- Multi-Line Phone System
- Customer Service
- Event Planning
- Data Entry
Certification
Cosmetology, 09/01/88, Present
Timeline
Order Processing Specialist
Ocean County Powersports
05.2014 - Current
Server
The Grille at Westlake
Receptionist/Data Entry
Ocean Salon Systems
High school - Cosmetology
Madison Central
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