Summary
Overview
Work History
Education
Skills
Timeline
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Karen Rowe

South Daytona,FL

Summary

I have a broad span of jobs I can perform. I'm always open for new tasks, and have skills to perform most jobs with ease. My expertise in cleaning is my favorite because I like making things look better and IO love seeing people smile at the work I've completed for them. I am a hard-working individual who takes pride in everything I do. I'm awesome at meeting goals and timelines, and I do all work with a positive attitude, I strive to be successful in all areas of my life. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

44
44
years of professional experience

Work History

Energy Consultant

Xando Energy
01.2024 - Current


  • Reduced overall energy consumption through the implementation of tailored energy-saving solutions.
  • Negotiated favorable contracts with utility providers, securing cost savings for clients.
  • Door to door promoting solar panels.
  • Promoting solar panels to customers to provide clean energy to save the environment.

Food Delivery Driver

Paisano's Pizza
10.2017 - 02.2020
  • Enhanced customer satisfaction by delivering orders promptly and accurately.
  • Navigated efficiently through various routes for timely food deliveries.
  • Maintained vehicle cleanliness and functionality, ensuring a positive customer experience.
  • Collaborated with restaurant staff to confirm order accuracy before delivery.
  • Handled cash transactions accurately, maintaining financial integrity during each shift.
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Increased repeat business by providing friendly and professional service to customers.
  • Assisted in resolving customer complaints or concerns regarding late or missing deliveries.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Contributed to team performance by covering additional shifts when needed, demonstrating flexibility and commitment to company goals.
  • Recorded detailed notes on special delivery instructions or requests from customers, ensuring personalized service.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
  • Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Prepped food for cooks and pizza preparers.
  • Driver's were responsible for keeping the restrooms tidy and stocked with paper products.
  • Driver's were responsible for keeping all the dishes clean and stored in proper places.

Commercial and Residential Cleaner

Self-employeed
01.2004 - 10.2014
  • Enhanced client satisfaction by providing thorough commercial and residential cleaning services.
  • Reduced allergens in living spaces by performing deep-cleaning tasks, including dusting, vacuuming, and mopping.
  • Maintained high levels of cleanliness for clients with meticulous attention to detail in all tasks performed.
  • Improved appearances of residential properties, leading to increased property value and marketability.
  • Demonstrated flexibility in adapting to unique client requests while maintaining professional standards throughout each job assignment.
  • Provided excellent communication with clients regarding scheduling changes or specific service requirements based on individual preferences or property conditions.
  • Gained repeat business through exceptional performance and building strong relationships with satisfied customers over time.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Washed windows, walls and ceiling fixtures to remove molds and dusts.
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Kept building entryway glass clean and polished for professional presentation.
  • Used steam cleaners and vacuum cleaners to clean floors and carpets.
  • Maintained clean, neat, and professional entrances.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Emptied wastebaskets to transport trash and waste to disposal area.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Safeguarded client confidentiality while maintaining access to their private residences or commercial spaces.
  • Refilled soap dispensers and air fresheners in two bathrooms.

Cashier/Grocery Bagger

Quantico Commisary
05.1980 - 10.2003
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained balanced cash drawers, ensuring accurate accounting ending each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Contributed to store success by maintaining high standards of cleanliness throughout facility.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Improved customer satisfaction by providing efficient and friendly bagging services.
  • Ensured proper handling of fragile items to minimize breakages and complaints.
  • Maintained cleanliness of checkout area by regularly disposing of trash and wiping surfaces.
  • Upheld high standards of hygiene and sanitation by regularly washing hands and wearing necessary protective equipment while on duty.
  • Collected carts from parking lot and designated return locations.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Placed items into bags, boxes or other containers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Assisted cashiers with swift transactions for a streamlined checkout experience.
  • Reduced wait times for customers by quickly and accurately bagging groceries.
  • Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
  • Handled customer inquiries in a polite manner, directing them to appropriate departments when necessary.
  • Contributed to store's positive reputation by consistently demonstrating professionalism and dedication to customer service.
  • Increased efficiency by sorting items according to the customers'' preferences or needs before bagging them.
  • Managed cart inventory at the front of the store, enabling smooth flow of traffic in and out of the establishment.
  • Elevated teamwork among colleagues by sharing best practices and collaborating on daily tasks effectively.
  • Respected company policies regarding waste reduction, using eco-friendly bags or reusable containers when possible.
  • Participated in training sessions to continually develop skills and stay updated on industry best practices for grocery bagging operations.
  • Retrieved items for customers and verified prices.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Collected shopping carts from parking lot and returned to stand to keep lot organized.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Operated cash register to accurately process and record customer payments.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Cleaned and maintained production area and equipment.
  • Inspected items for defects and damage.
  • Packaged fragile items with cushioning material.
  • Re-packaged damaged or incorrectly packaged items.
  • Loaded items onto conveyor belts and pallets.

Education

No Degree - GED

Courtland High School
Spotsylvania, VA
10.2005

GED -

General Studies
Spotsylvania, VA
10.2005

Skills

  • Energy Usage Analysis
  • Solar Energy
  • Sales Development
  • Outside Sales
  • Renewable energy solutions
  • Energy Saving Incentives
  • Multitasking
  • Teamwork and Collaboration
  • Excellent Communication
  • Active Listening
  • Team Collaboration
  • Team building
  • Attention to Detail
  • Organizational Skills
  • Reliability
  • Self Motivation
  • Time management abilities
  • Written Communication
  • Decision-Making
  • Relationship Building
  • Problem-Solving
  • Professional Demeanor
  • Effective Communication
  • Time Management
  • Basic mathematical abilities
  • Adaptability

Timeline

Energy Consultant

Xando Energy
01.2024 - Current

Food Delivery Driver

Paisano's Pizza
10.2017 - 02.2020

Commercial and Residential Cleaner

Self-employeed
01.2004 - 10.2014

Cashier/Grocery Bagger

Quantico Commisary
05.1980 - 10.2003

No Degree - GED

Courtland High School

GED -

General Studies

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Karen Rowe