Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Karen Ruff

Columbia,SC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

21
21
years of professional experience

Work History

Remittance Processor

Dominion Energy
Cayce, SC
07.2016 - Current
  • Analyzed customer records for any errors or discrepancies in payment data.
  • Reviewed and processed incoming payments according to established guidelines.
  • Researched discrepancies in payment data and resolved issues accordingly.
  • Updated existing databases containing customer information as necessary.
  • Investigated customer inquiries regarding payment status and account balances.
  • Verified accuracy of customer information on remittance documents.
  • Collaborated with internal teams to ensure proper resolution of customer issues.
  • Processed checks, money orders, credit card payments, and wire transfers into the accounting system.
  • Assisted with month-end closing activities related to remittances.
  • Processes electronic and paper remittance by auto posting as well as manually posting
  • Sort mail using OPEX mail sorting equipment

Bookkeeper/Accounts Payable Clerk

The Carolina Trader
Ballentine, United States
05.2003 - 10.2010
  • Balanced financial transactions daily, billed customers, notified customers of delinquent accounts, data entry, worked with businesses to advertise their services
  • Processed accounts payable and receivable transactions.
  • Entered deposits, credit card charges and sales entries to facilitate cash management.
  • Performed month-end closing activities.
  • Resolved billing discrepancies with vendors or customers promptly.

Education

Some College Coursework Completed -

Midlands Technical College

Skills

  • Data Entry
  • Payment Processing
  • Accounts Receivable
  • Data Entry and 10-Key
  • Document Processing
  • Administrative Support

References

  • Louise Newton, Supervisor, Dominion Energy, louise.newton@dominionenergy.com
  • Rebecca Adams, Remittance Processor, Dominion Energy, leigh.adams@dominionenergy.com
  • Lisa Derrick, Billing Specialist, Dominion Energy, lisa.derrick@dominionenergy.com

Timeline

Remittance Processor

Dominion Energy
07.2016 - Current

Bookkeeper/Accounts Payable Clerk

The Carolina Trader
05.2003 - 10.2010

Some College Coursework Completed -

Midlands Technical College

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Karen Ruff