Karen Saadia
Brooklyn,NY
Summary
Highly organized and detail-oriented Office Manager with extensive experience in real estate operations. Adept at managing office functions, maintaining MLS listings, coordinating schedules, and ensuring seamless communication between clients and agents. Strong background in database management, marketing support, and team coordination to enhance efficiency and productivity. Additionally, a creative entrepreneur with expertise in designing and marketing custom Judaic art, managing all aspects of business operations from design to fulfillment
Overview
28
28
years of professional experience
Work History
Founder and Owner
Divine Design Judaica
03.2020 - Current
- Create custom Judaic art on glass and acrylic using Photoshop
- Manage business marketing, primarily utilizing Instagram to reach and engage customers
- Design and fulfill custom orders
- Handle all aspects of order management, including processing, packaging, and shipping
- Built and maintained strong customer relationships through personalized service and responsiveness
- Developed a brand identity and expanded the business's online presence to increase sales
Office Manager
The Behfar Team Real Estate
04.2017 - Current
- Managed all incoming and outgoing calls, ensuring prompt and professional communication
- Responded to email correspondences efficiently, maintaining clear and timely communication
- Oversaw MLS management, including updating new listings, expired listings, and back-on-market properties
- Maintained and organized the client database, ensuring all new buyers were properly documented
- Prepared comprehensive listing packets for agents to streamline property marketing efforts
- Scheduled and coordinated open houses, ensuring all necessary details were inputted and distributed
- Conducted weekly reviews to inform agents of upcoming events, new listings, and market changes
- Designed a monthly informative newsletter to engage clients and agents
- Managed the Broker's calendar, ensuring appointments and key deadlines were properly scheduled
- Provided agent support, including MLS reviews and ordering marketing materials such as postcards and flyers
- Scheduled team meetings and handled catering arrangements
- Maintained office inventory and ordered supplies to ensure smooth daily operations
Assistant Sales
Junees Wholesale
01.2016 - 01.2017
- Showing and selling Junees fashion line
- Web-site and wholesale customer service
- Billing in QuickBooks
- Allocated orders
Administrative Assistant
Edelstein Associates
01.2014 - 01.2016
- Process life insurance applications
- Renew state licensing for brokers and associates
- Schedule appointments, meet with clients to discuss employee health plans and voluntary benefits
Fundraising Assistant
Lev L'Achim
01.2013 - 07.2013
- Organized office and handled all basic administrative duties: filing, copying, collating, etc
- Implemented 'Package Parties' fundraising program which involved canvassing prior participants to take part; located sponsors and scouted location for event
- Created mailing lists and labels for mass mailings
- Created attractive invitations
Administrative Assistant
Institute of Jewish Humanities
01.2005 - 01.2010
- Primarily responsible for organizing annual fundraising dinner, which supports the Adult Learning Torah program of Yeshivat Kol Yaakov, working together with President, Rabbi Wechter on the event
- Identified potential honorees, sent invitations, and followed up with confirmed honorees to obtain their invitation lists
- Created database on Excel of these lists and sent mailings to 'friends' to promote advertisements in event journal; confirmed ads, processed donations
- Handled all production issues for journal; created seating plans; followed up with caterers, etc
Customer Service
Comp-U-Tech
01.1997 - 01.2001
- Handled all customer service, cashier duties for retail computer store
- Processed applications for store charge account, took payments for charge accounts; closed out registers at night and reconciled all charge slips
Skills
- Real Estate Office Management
- MLS & Database Maintenance
- Client and Agent Support
- Scheduling & Calendar Management
- Email & Phone Correspondence
- Marketing & Newsletter Distribution
- Team Coordination & Event Planning
- Strong Organizational & Time Management Skills
- Graphic Design & Photoshop
- E-commerce & Social Media Marketing
- Order Fulfillment & Customer Service
- Proficiency in Canva, Mailchimp, MS Word, Dotloop and Instagram
Timeline
Founder and Owner
Divine Design Judaica
03.2020 - Current
Office Manager
The Behfar Team Real Estate
04.2017 - Current
Assistant Sales
Junees Wholesale
01.2016 - 01.2017
Administrative Assistant
Edelstein Associates
01.2014 - 01.2016
Fundraising Assistant
Lev L'Achim
01.2013 - 07.2013
Administrative Assistant
Institute of Jewish Humanities
01.2005 - 01.2010
Customer Service
Comp-U-Tech
01.1997 - 01.2001
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