Karen Santiago Lopez
Phoenix,AZ
Overview
2
2
years of professional experience
Work History
Team Member
Arby's
Phoenix, AZ
03.2024 - 04.2024
- Responsibilities: Cashier.
- Greeted customers and took their orders in a friendly and efficient manner, while processing payments accurately and efficiently.
- Modified requested menu items in POS system to customize orders.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Maintained high standards of customer service during rush hours while ensuring the food quality met the customer's expectations.
- Served food and beverages at take-out counters to provide fast service to waiting guests on my free time.
- Communicated effectively with management regarding customer complaints or feedback.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Complied with all local health codes and regulations concerning sanitation guidelines, food preparation, and handling.
- Wiped down tables and removed trash and dirty plates to provide a clean environment.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
Team Member
Food City
Phoenix, AZ
05.2023 - 02.2024
- Responsibilities: Cashier, Bakery Clerk, Tortilleria Clerk, Stocker
Team Member
Miss Dessert
Phoenix, AZ
04.2023 - 05.2023
- Responsibilities: Cashier and Barista
Team Member
Peet's Coffee & Tea
Phoenix, AZ
06.2022 - 02.2023
- Responsibilities: Cashier and Barista
Education
High School Diploma -
Xavier College Preparatory
Phoenix, AZ05.2022
Skills
- Punctual
- Bilingual: Spanish and English
- Leadership
- Adaptability
- Good Work Ethic
- Cash Handling (POS): 2 years of experience
- Good Customer Service: 2 years of experience
Timeline
Team Member
Arby's
03.2024 - 04.2024
Team Member
Food City
05.2023 - 02.2024
Team Member
Miss Dessert
04.2023 - 05.2023
Team Member
Peet's Coffee & Tea
06.2022 - 02.2023
High School Diploma -
Xavier College Preparatory