KAREN SANTISTEBAN
Berryville,AR
Summary
Dynamic QA tech and versatile customer service professional with a proven track record in effective problem resolution and team collaboration. Excelled in critical thinking and computer proficiency at a leading poultry producer, enhancing product compliance and customer satisfaction. Skilled in adapting to fast-paced environments and prioritizing tasks efficiently.
Overview
3
3
years of professional experience
Work History
QA tech
Berryville, AR
02.2024 - Current
- Oversee pack out to ensure correct chicken product output.
- Oversee correct product handling by all team members.
- Facilitated discussions with senior leaders.
- Handled multiple areas concurrently while ensuring compliance with proper procedures.
- Handled critical tasks requiring calm and efficiency under pressure with USDA.
Front End Service desk, Online Shopper, Deli/Bakery Associate
Berryville, AR
10.2021 - 02.2024
- Handled and resolved client questions on call.
- Managed significant cash transactions.
- Collaborated with clients to troubleshoot their issues.
- Provided assistance to in-store customers while fulfilling online orders.
- Stocked shelves, prepared food items, and managed customer orders.
Education
Surgical Technician program
NORTH ARKANSAS COLLEGE
11.2024
High School Diploma -
BERRYVILLE HIGH SCHOOL
Berryville, AR01.2020
Skills
- Effective Problem Resolution
- Rapid Skill Acquisition
- Effective Team Collaboration
- Prioritization and Time Management
- Proficient in Task Management
- Effective communication
- Critical thinking
- Computer Proficiency
- CPR Certification
- Adaptability
- Customer Service
- Professionalism
References
Misael Cifuentes, Long Term relationship, (479) 250-2300
Languages
- English, Fluent
- Spanish, Fluent
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
QA tech
02.2024 - Current
Front End Service desk, Online Shopper, Deli/Bakery Associate
10.2021 - 02.2024
Surgical Technician program
NORTH ARKANSAS COLLEGE
High School Diploma -
BERRYVILLE HIGH SCHOOL
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