Summary
Overview
Work History
Education
Skills
Timeline
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Karen Schafer

Mont Belvieu

Summary

Dynamic Quality Coordinator at Solvay USA with a proven track record in risk mitigation and employee training. Enhanced continuous improvement initiatives, leading to reduced non-conformances and improved customer satisfaction. Skilled in developing effective corrective actions and maintaining ISO 9001 compliance, fostering a culture of excellence and collaboration.

Overview

31
31
years of professional experience

Work History

Quality Coordinator

Solvay USA
09.2013 - 01.2025


  • Enhanced a culture of continuous improvement within the organization by encouraging team members to identify opportunities for improvement and facilitating their efforts to implement those changes.
  • Managed customer complaints efficiently, resolving issues promptly while minimizing negative impact on business operations.
  • Reduced non-conformances with thorough root cause analysis and effective corrective actions.
  • Administered the Site's Controlled Document System
  • Assisted with quality control audits.
  • Conducted regular audits to maintain adherence to ISO 9001 standards and regulations.
  • Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.

Technical Associate

Solvay USA
12.1993 - 09.2013
  • Ensured compliance with regulatory requirements through meticulous record keeping and documentation practices.
  • Maintained a safe working environment through strict adherence to safety protocols and guidelines.
  • Improved laboratory efficiency by streamlining sample processing and data entry procedures.
  • Managed inventory levels of lab consumables, ensuring continuous availability for ongoing analyses.
  • Assisted in the development of new laboratory protocols, resulting in increased productivity and efficiency.
  • Enhanced accuracy in test results by implementing rigorous quality control measures.
  • Trained new staff members on proper laboratory techniques, fostering a collaborative work environment.
  • Recorded and analyzed data to produce reports of results.
  • Operated and performed preventative maintenance on laboratory equipment and instruments.
  • Experienced Operator of Perkin-Elmer ICP-MSs, Dionex anion analyzers, Shimadzu TOC analyzers, Mettler Density Meters.

Education

Bachelor of Science - Mathematical Sciences

Lamar University
Beaumont, TX

Skills

  • Risk mitigation strategies
  • Employee training
  • Developing effective corrective actions
  • Change management processes

Timeline

Quality Coordinator

Solvay USA
09.2013 - 01.2025

Technical Associate

Solvay USA
12.1993 - 09.2013

Bachelor of Science - Mathematical Sciences

Lamar University

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