Karen Schlecht
Emmett,Idaho
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
27
27
years of professional experience
Work History
Staff Administration/Membership
San Luis Association of Realtors
02.2018 - 05.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Scheduled office meetings and client appointments for staff teams.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Administration Supervisor
Integrity Management Services
05.1996 - 05.2019
- Maintained personnel records and updated internal databases to support document management.
- Entered and maintained departmental records in company database.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Completed bi-weekly payroll for 200+ employees.
Education
High School Diploma -
Cypress Community College
CypressSkills
- Proficient in using Outlook, Excel, Word, Quickbooks, Constant Contact, Mail Mail Chimp, DocuSign, Zoom
- Customer Relations
- Grammar
- Human Resources,Workers Compensation Claims
- Accounts receivable, employee payroll, monthly and annual reporting, Invoicing, supply orders, inventory, Proficient in Word, Excel, CompuPay and ADP payroll software
- Typing Proficiency
- Correspondence Writing
Timeline
Staff Administration/Membership
San Luis Association of Realtors
02.2018 - 05.2023
Administration Supervisor
Integrity Management Services
05.1996 - 05.2019
High School Diploma -
Cypress Community College
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