Karen Schmidt
Downers Grove,IL
Summary
Versatile, organized and reliable IT professional seeking Business Analyst position developing solutions to meet business needs. Effective problem solver with proven record of success analyzing, designing, planning, coding, testing, implementing, converting, maintaining, documenting and training users on a variety of software applications.
Overview
35
35
years of professional experience
Work History
IT Technical Analyst 4
MCL Solutions
01.2023 - 06.2024
- Administered HubSpot CRM including security administration, configuration and support for over 200 Sales, Pricing, Manufacturing and Accounting users.
- Created detailed documentation of IT systems, processes, and procedures to facilitate knowledge sharing among team members.
- Collaborated with business to implement new custom workflows for Credit Approval, Pricing Estimates and Service Tickets in HubSpot
- Developed Hubspot KPI dashboard reporting for Sales and Marketing
IT Technical Analyst 4
LSC Communications
09.2016 - 12.2022
- Supported SAP BW for A/R, Job Cost and Expense Reporting
- Developed complex A/R, Expense Reporting and Manufacturing KPI dashboard insights on the Incorta platform
- Led conversion and data validation effort to move several Salesforce environments and offline sources for Hubspot implementation
- Added value delivered to HubSpot users as the System Administrator responsible for enhancements, user maintenance and configurations
- Supported Salesforce custom application for By-Products brokering and led project to convert history and replace it with a custom Web application
Senior Systems Analyst
RR Donnelly
09.2004 - 08.2016
- Supported SAP ECC for FI/CO applications
- SME for SAP Fixed Assets configuration
- Supported SAP BW for A/R, Job Cost and Expense reporting
- Archived 5 legacy accounting systems to SAP BW to consolidate historical information for audit purposes
- Managed SAP BW work plan for RRD spin off to LSC Communications
Systems Analyst
Moore Wallace
11.2003 - 08.2004
- Converted Wallace Peoplesoft Financial applications to Moore/SAP
Systems Analyst
Wallace Computer Services
07.1989 - 10.2003
- Played lead role on Y2K implementation of Peoplesoft Financials (DB2), including initial conversion and validation of data, enhancements and ongoing support
- Supported mainframe sales and accounting applications
- Implemented M&D Accounts Payable
Education
Bachelor of Science - Math & Computer Science
University of Illinois
Skills
- SAP: ECC FI-CO, SD, BW
- HubSpot
- Salesforce
- Incorta
- Power BI
- Google Suite
- Microsoft Suite
- SQl Server
- Cobol
- DB2
- JCL
References
Available upon request
Timeline
IT Technical Analyst 4
MCL Solutions
01.2023 - 06.2024
IT Technical Analyst 4
LSC Communications
09.2016 - 12.2022
Senior Systems Analyst
RR Donnelly
09.2004 - 08.2016
Systems Analyst
Moore Wallace
11.2003 - 08.2004
Systems Analyst
Wallace Computer Services
07.1989 - 10.2003
Bachelor of Science - Math & Computer Science
University of Illinois
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