Karen Scott,MBA,SPHR
Summary
Experienced HR professional with over 15 years in progressively responsible roles, specializing in benefits, talent acquisition, employee relations, and organizational development. Proven track record of leading HR teams, driving organizational change, and aligning human resources strategies with organizational goals to enhance operational outcomes. Expertise in consulting with leadership on complex HR issues, fostering employee engagement, and ensuring compliance with federal, state, and local regulations. Skilled in analyzing HR metrics to support data-driven decision-making, and implementing effective employee development programs. Strong leadership and coaching abilities, with a commitment to cultivating a positive work culture, and ensuring organizational success.
Overview
28
28
years of professional experience
Work History
Director of Human Resources
Behavioral Health Allies
Kansas City, MO
06.2022 - Current
- Company Overview: Behavioral Health Services providing a continuum of care for individuals with developmental disabilities, and complex behavioral challenges.
- Acted as an internal consultant, driving organizational change as a collaborative member of the executive leadership team, aligning HR strategies to operations.
- Directed a diverse and multidisciplinary team of 12 professionals across HR, workforce, and training functions.
- Led efforts in end-to-end recruitment, seamless onboarding practices, and workforce engagement strategies.
- Administrator of the full payroll process, benefits administration, 401K fiduciary, and HRIS system setup and maintenance, to include system policy maintenance, user security, and FLSA compliance in a complex setup to include multiple workweeks, shift differentials, and Premium Pay (Title 5).
- Engaged with leaders to train, guide, and ensure compliance regarding all internal and external leave and accommodation policies, including FMLA, ADA, PWFA, PUMP Act, DV protections, and other related regulations.
- Ensured compliance for the Department of Mental Health regulations, OSHA, safety, and workers' compensation administration. Served as CJIS LASO.
- Provided guidance to leadership and management on complex employee relations concerns, reinforcing consistent policy enforcement and fair application.
- Resolved various legal updates related to employment affecting operational effectiveness.
Director of Human Resources
Eat to Evolve
Kansas City, KS
12.2021 - 06.2022
- Company Overview: Manufacturing facility dedicated to delivering healthy pre-made meals.
- Directed efforts to scale HR operations in alignment with company expansion goals.
- Managed employee relations and recruitment processes.
Director of Human Resources
Cottonwood Springs Hospital
Olathe, KS
04.2020 - 12.2021
- Company Overview: Behavioral Health Hospital focused on mental health and addiction recovery services.
- Focused on building overall team performance by aligning individual and team performance with the mission, vision, and strategy of the organization.
- Concentrated on HR quality metrics, meeting JCAHO requirements, and achieving zero deficiencies on all audits.
- Coordinated comprehensive administration of employee benefits while maintaining regulatory compliance across COBRA, FMLA, OSHA, and EEOC.
- Resolved complex employee relations cases and addressed workplace complaints to promote fair resolutions.
Director-Operations, Human Resources
Too Cute Totes
Fallon, NV
01.2006 - 01.2019
- Company Overview: Manufacturer and direct seller of custom handmade tote bags, purses, and accessories.
- Launched and executed a production enterprise focused on the tailored design of made-to-order handbags and totes.
- The company expanded its operational scope, moving from a cottage industry to scalable manufacturing.
- Built capacity in both independent sales teams as well as innovative production workforces.
Director of Human Resources
River Garden Hebrew Home
Jacksonville, FL
01.1997 - 01.2005
- Company Overview: Leading Provider of Senior Services
- Lead the comprehensive HR functions for a multi-division organization with over 350 employees.
- Oversaw operations of a team comprised of four team members, focused on full-cycle recruitment, onboarding, compliance, benefits administration, employee relations, and employee engagement.
- Spearheaded allocation and execution of $1.2M HR investments.
Education
Master of Business Administration - Human Resource Focus
University of North Florida
Bachelor of Science Degree - Human Resource Management
University of South Alabama
Skills
- Introduction and implementation of a shift and premium pay staffing model that resulted in a 96% staffing ratio, up from a 62% ratio
- Transformed the entire manufacturing process using lean manufacturing techniques, reducing production lead time by 75%, increasing customer satisfaction ratings, and increasing sales bookings
- Known as an 'out-of-the-box' thinker, using analytical data to determine the root cause to find effective solutions to current issues
- Key partner in the introduction of CNA and LPN schools, increasing the talent pool during a key national shortage
- Spearheaded a behavioral skill training project designed to improve employee onboarding and training, that reduced 90-day turnover in half and lowered overall turnover by 50 percentage points
- Acquired the talent acquisition process, increasing the applicant pool by more than 1,300%, and accomplishing 107% growth in the employee base over 25 years
Affiliations
Senior Professional of Human Resources (SPHR)
Society of Human Resources Management (SHRM)
Timeline
Director of Human Resources
Behavioral Health Allies
06.2022 - Current
Director of Human Resources
Eat to Evolve
12.2021 - 06.2022
Director of Human Resources
Cottonwood Springs Hospital
04.2020 - 12.2021
Director-Operations, Human Resources
Too Cute Totes
01.2006 - 01.2019
Director of Human Resources
River Garden Hebrew Home
01.1997 - 01.2005
Master of Business Administration - Human Resource Focus
University of North Florida
Bachelor of Science Degree - Human Resource Management
University of South Alabama
Similar Profiles
Shabree LovelaceShabree Lovelace
Driver/Direct Care Staff at Behavioral Health AlliesDriver/Direct Care Staff at Behavioral Health Allies
Essence OliverEssence Oliver
Direct Support Professional at Behavioral Health AlliesDirect Support Professional at Behavioral Health Allies
KAILEY ENLOWKAILEY ENLOW
Behavioral Health DSP/ Paraprofessional at Behavioral Health AlliesBehavioral Health DSP/ Paraprofessional at Behavioral Health Allies
SAMANTHA KENWORTHYSAMANTHA KENWORTHY
Shift Supervisor at Behavioral Health AlliesShift Supervisor at Behavioral Health Allies
Alfred Ward Jr.Alfred Ward Jr.
Human Resources Director / Senior Human Resources Business Partner at Martin & Martin, LLP, Special Needs Network, Eradicate Pest EliminationHuman Resources Director / Senior Human Resources Business Partner at Martin & Martin, LLP, Special Needs Network, Eradicate Pest Elimination